
LesConcierges Concierge Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at LesConcierges.
Concierge
It started with a quick phone screen. Then I was invited for a panel interview, which they said could have up to 8 people, but there were fewer in mine. We all stayed in the same room and were asked some standard interview questions. They also had an exercise where we had to work together as interviewees. I'd recommend being collaborative during the panel part and not trying to make others look bad, as it could backfire. After that, I had individual interviews with different managers, who really need to improve their interview skills. They asked really basic questions, and I only got about 2 behavioral questions, with a lot of repetition across managers. There were a few follow-up calls, but nothing concrete was decided yet. They mentioned background checks were taking a while, but the whole process took way too long, and I couldn't wait any longer.
- Given a traveler arriving in the area, could you recommend a local restaurant, including all necessary details?
- Can you describe your ability to think quickly and use a computer effectively?
Concierge
I got a call about 3 weeks after applying, which was a nice surprise. I went in and it was busy, which is to be expected. Someone noticed I was waiting and asked if I'd been helped. I met with the HR specialist and we went to a conference room. The manager started by asking me to talk about myself, then switched to asking if I had questions. I really liked that they let me drive the conversation. After about an hour where I asked questions and shared some stories, they asked me to stay for a tour.
- What questions do you have for me?
Concierge
The interview process was super long and dragged out. The recruiter made it sound like the job required top-secret clearance. The interviewers kept saying this was the hardest interview I would ever have, and that only 20% of people make it through and get an offer. The whole thing took over a month of back and forth. I had an interview in a group of 4, and then I was chosen to come back for another interview with 4 managers.
- Tell me about the hardest thing you've ever done.
LesConcierges Concierge Interview Questions
Quoted word for word from LesConcierges interview reports.
“Given a traveler arriving in the area, could you recommend a local restaurant, including all necessary details?”
Read reports →“How would you handle angry clients who yell at you, insult you, and call you stupid because they're upset and need quick results?”
Read reports →“Would you be open to working evenings?”
Read reports →“Are you a detail-oriented person?”
Read reports →“Tell me about the hardest thing you've ever done.”
Read report →“Do you have any experience with travel?”
Read report →“Tell me about your knowledge of the travel industry.”
Read report →“Can you describe your ability to think quickly and use a computer effectively?”
Read report →“What are your responses to these scenarios?”
Read report →Formats, difficulty and experience
Across all 8 LesConcierges interview reports.