LensCrafters Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at LensCrafters.
LensCrafters
Store Manager
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Presentation
Interview formats
Behavioral Presentation
The recruiter contacted me on Indeed about a Store Manager role with Sunglass Hut, which I was interested in. Then, I got an email to schedule an interview for LensCrafters, which was confusing since the first message was about Sunglass Hut. I asked for clarification and found out it was for LensCrafters at a location far from me. The recruiter blamed a system error, but I suspect it was just a mistake on her part. On the interview day, five minutes before it was supposed to start, I received an email saying they were canceling because they needed someone with specific licensing, which wasn't mentioned in the job description. I didn't see the email until 10 minutes into the scheduled interview time, as I had already joined the Zoom call.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
LensCrafters
Store Manager
Manager Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Panel Offer
Interview formats
Behavioral Case Presentation
I applied for the job and then a recruiter got in touch. I had an interview with the Regional Manager. After that, I moved on to a panel interview with four people. They asked me about my management and leadership experience, why I wanted to join the company, and also about sales and customer service.
Confirmed questions4 questions
- What's an area your Manager would identify for your improvement?
- What motivates your interest in working with our Company?
- Can you share your experience in Management and Leadership?
LensCrafters
Store Manager
Manager Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Panel Offer
Interview formats
Behavioral Presentation
Went through 3 interviews, first with a recruiter, then a senior regional manager, and finally a panel with a zone VP. All interviews went really well and were super conversational. They mainly wanted to see if I could be a good leader and connect with people. They also focused a lot on KPIs, making sure I had experience with them for the role. They got back to me within a few days to a week between interviews, and I got an offer pretty quickly after the last one.
Confirmed questions2 questions
- What would your current manager say about you?
- Tell us about your strengths and weaknesses.
LensCrafters Store Manager Interview Questions
Quoted word for word from LensCrafters interview reports.
“How would you handle a situation where an employee is not meeting performance expectations?”
Read reports →“How would you handle a situation with an unhappy patient?”
Read reports →“How do you plan to stay sharp in the market?”
Read reports →“What are your strategies for making money?”
Read reports →“Describe a time you went above and beyond for a patient.”
Read report →“Tell me about a situation where you managed a team member who felt discriminated against.”
Read report →“Can you share an experience where you had to mentor an employee who was not performing well?”
Read report →“How do you go about engaging employees?”
Read report →“Can you share an instance where you managed an associate who wasn't performing well, and what was the outcome?”
Read report →Formats, difficulty and experience
Across all 22 LensCrafters interview reports.