LensCrafters Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at LensCrafters.
LensCrafters
Sales Supervisor
Mid Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation
I was contacted by a recruiter who managed another store. My first interview was with my potential manager, followed by an interview with the district manager. I was offered the job right away and accepted. They focus heavily on customer service and might ask you to role-play selling or handling customer service scenarios.
Confirmed questions3 questions
- Can you tell me why you're interested in working for Lenscrafters?
- What is your understanding of Lenscrafters as a company?
- Describe your approach to dealing with a customer who is being rude.
LensCrafters
Sales
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
It started online, then an in-person meeting. After that, I waited two weeks. They told me I should expect an offer within a week, but then nothing. I was left in limbo and never heard back. They were really nice during the interviews and said they really needed help and wanted me to work there, but then nothing happened and I ended up going elsewhere.
Confirmed questions1 question
- Tell me about your skills and your desired working hours.
LensCrafters
Sales Supervisor
Mid Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
It was a really fast process. They asked me about my management experience, what projects I handled to boost sales, and my career goals for the next 2 and 5 years. They also wanted to hear about a tough customer service issue I faced and how I fixed it.
Confirmed questions3 questions
- Can you tell me what a typical day was like in your past roles?
- How many direct reports did you have?
- What's your approach to greeting customers?
LensCrafters Sales Representative Interview Questions
Quoted word for word from LensCrafters interview reports.
“How would you deal with an employee who is always late and doesn't listen to your advice?”
Read reports →“What is your understanding of Lenscrafters as a company?”
Read reports →“What salary are you looking for?”
Read reports →“How many direct reports did you have?”
Read reports →“Describe your approach to dealing with a customer who is being rude.”
Read report →“What's your approach to greeting customers?”
Read report →“Can you tell me why you're interested in working for Lenscrafters?”
Read report →“Tell me about a time you provided a luxury experience.”
Read report →“Can you tell me about the last time you supervised a large staff?”
Read report →Formats, difficulty and experience
Across all 10 LensCrafters interview reports.