LensCrafters Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 42 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at LensCrafters.
LensCrafters
Sales Associate
Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I applied online and then got a phone call that led to an in-person interview. When I arrived, the employees seemed rude and unkempt, and the atmosphere felt like a male-dominated club. My interview was in a cramped, messy back area with space for only two people to sit. The interviewer wasn't prepared and spent a lot of time discussing how people don't show up for their interviews.
Confirmed questions1 question
- Can you describe a time you used a diverse perspective to overcome a challenge?
LensCrafters
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
It was a really basic interview with simple questions about why you want the job and about your past experience. They seemed more interested in hearing why you want the role than why you're qualified for it.
Confirmed questions1 question
- Can you tell me about your previous experience that relates to this type of work?
LensCrafters
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Group Offer
Interview formats
Behavioral Group
I was working for Sunglasses Hut and looking for something more challenging that could lead to a corporate role in Optical sales or manufacturing. I contacted the GM at the Lenscrafters I wanted to join in late September to ask about joining their team. After some back-and-forth, I learned that Insurance week was coming up in December, a busy time for prescription eyewear sales, and that I could join for that period to see if I liked prescription optics. I discussed hours and wages, and started training a couple of weeks later.
Confirmed questions1 question
- What interests you about working in the Optics industry?
LensCrafters Sales Associate Interview Questions
Quoted word for word from LensCrafters interview reports.
“How would you approach a customer that doesn't want any help or have any questions when they enter the store.”
Read reports →“Could you do a practice sale for us?”
Read reports →“Are you comfortable asking customers for over $1000 for glasses?”
Read reports →“What do you dislike the most about retail?”
Read reports →“How would you handle a situation with two customers competing for your attention, where one has been in the store longer and the other approached you immediately?”
Read report →“What did you know about eyewear and eye care?”
Read report →“Are you open to taking a drug test?”
Read report →“What's your favorite part of working in retail?”
Read report →“What is your approach when two customers are trying to get your attention, and you notice one has been waiting longer than the other?”
Read report →Formats, difficulty and experience
Across all 42 LensCrafters interview reports.