LCBO Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 164 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 164 reportsCandidate interview experiences
First-hand accounts from people who interviewed at LCBO.
LCBO
Financial Analyst
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
First, I had a 15-minute phone chat with HR, which was laid-back and friendly. About a week later, I went in for an in-person interview that lasted an hour. During this meeting, the interviewers gave a quick overview of the job responsibilities and what a typical day looks like, then asked some questions. The whole conversation felt pretty relaxed.
Confirmed questions1 question
- When faced with numerous deadlines, how do you approach task prioritization?
LCBO
Manager
Manager Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Behavioral Other
The interview process was efficient, and both the internal recruiter and interviewers were friendly. The office environment was pleasant. One area for improvement is scheduling interviews. Instead of just sending confirmed time slots, it would be better to ask for candidate availability beforehand. Another suggestion is regarding the take-home test, which simulated a real scenario. Consider compensating candidates for their ideas or offering feedback upon request, as these projects require significant time, energy, and experience, and rejection without feedback can be a difficult cycle for job seekers.
Confirmed questions1 question
- What would a past manager say about you?
LCBO
Customer Service Representative
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical Group
So, for LCBO, it's usually a few steps. First, you gotta apply online. Then, there's a quick phone chat to see if you're basically qualified and if you're actually interested. If that goes well, they might bring you in for an interview, either in person or online, with a manager or maybe a few people. They'll ask stuff about how you deal with customers, if you can solve problems, and what you know about LCBO's stuff. Some jobs might even have you do a pretend customer situation. It's all about seeing if you're good with people and if you fit in with how LCBO likes to treat customers.
Confirmed questions2 questions
- Tell me about your availability and any customer experience you have.
- How available are you and do you have previous customer experience?
LCBO
Cashier
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
The interview process involved discussing customer service abilities, cash handling procedures, managing challenging customer interactions, and understanding responsible alcohol sales regulations. They also inquired about my prior work history and my motivation for seeking employment at the LCBO.
Confirmed questions7 questions
- Can you share an instance where you encountered a challenge?
- What relevant prior work experience do you have?
- What makes you interested in joining the LCBO?
LCBO Interview Questions
Quoted word for word from LCBO interview reports.
“What would you do if a customer got upset about an incorrect price?”
Read reports →“If a customer was looking for a gift for someone, what would you recommend, and what questions would you ask them?”
Read reports →“Can you tell me about a time you felt like giving up?”
Read reports →“What would you say is one of your positive traits and one negative trait?”
Read reports →“Tell me about a situation where someone else had a different opinion than you.”
Read report →“Can you share an instance where you explained a complex concept in simple terms through your writing?”
Read report →“What would you do if you were given a task that was too difficult for you?”
Read report →“Tell me about a situation where your manager's actions were something you disagreed with.”
Read report →“What are three positive and three negative qualities you possess for a customer service role?”
Read report →Formats, difficulty and experience
Across all 164 LCBO interview reports.