Lanyon Interview Questions
& Process

Applied online and then recruiter emailed me to start the interview process. First I had to complete a personality assessment and an analytical assessment, both had 50 questions, the analytical one was timed. After finishing the tests, the recruiter called me for an over the phone interview. The recruiter said I had the experience they were looking for and gave some of the best answers. The recruiter explained the next steps: retake the assessment test, interview with 4 staff members, the client, and a 3-day training in January with a bonus, on top of a 70,000 salary. Then scheduled a Skype session to retake the assessment test. During the Skype test, the recruiter seemed disappointed when she saw my face. As I started the test, her Skype connection stopped working and she disconnected. I tried to reconnect with the recruiter via Skype but she didn't answer. After the weekend, I received an email stating that my qualifications did not match and they were proceeding with other candidates.

This was a long process. It started with a phone screening, followed by a phone interview, and then I was set up to take a competency test. If I passed, I had another phone interview and they scheduled another competency test via Skype, presumably to make sure I was the one who completed the first one. After all this, I was finally offered an in-person interview. Keep in mind there was a 1-week gap after the second competency test. When the recruiter got back to me to schedule, she told me she was at a college recruiting event and wanted to schedule me for an in-person interview. I responded with my availability for the interview. A few hours later, I received a form letter email saying thank you for your interest but, they filled the position. What a waste of time!!

It started well then ended horribly. Contacted via email by recruiter. Phone interview with recruiter for screening then Skype to verify online test. Next I interviewed with the Hiring Manager in Sales. He seemed quite disinterested and though I thoroughly answered the "What do you know about Lanyon," question, quite unimpressed. The connection eventually dropped on Skype and we finished via phone. Then I spoke with a newly hired sales member, who ended the quick interview by criticizing me for the awkward pauses. As expected I did not receive the position, but to my surprise, was referred for the Customer Support position. The new recruiter was extremely disorganized and seemed he didn't know what he was doing. He told me I was basically hired and had me do a background check and drug test. Then out of the blue he says "Sorry, as a formality you have to interview with another Hiring Manager." So once again I have a Skype interview and it was awkward to say the least. The Hiring Manager was friendlier than the last, but all of his questions seemed like he was probing for reasons not to hire me, like: "Do you have family in Texas? Why do you want to move to Texas? Are you comfortable training for two weeks?" Then to further add insult to injury he was being slightly condescending and ended the interview with: "The recruiter and I will talk it over and he will get back to you." But overall the worst part is when the recruiter did call back a few hours later. He seemed friendly at first then proceeded to ask me if I had given my two weeks notice at my job yet. I said no, then he said good because there is a problem. Mystically right after my interview he received an email putting a freeze on hiring indefinitely. Supposedly, there was going to be some department shuffling and he doesn't know what is going on. At this point I'm crushed, for three weeks I went back and forth with Lanyon, did several interviews, a background test, then a drug test! They completely wasted my time and got my hopes up. I do not believe there was a freeze on hiring I believe they didn't want to hire me! Any minorities or people from the east coast don't waste your time!!!

The interview process is split into two main parts: testing and cultural fit. The testing includes cognitive assessments (like pattern recognition, word problems, and English tests) and personality tests. You'll take the cognitive and personality tests twice to ensure accuracy and consistency. For the personality tests, it's important to be honest and consistent. For the cognitive tests, try to be quick and answer every question. The interviews start with a phone call and then move to an on-site interview. They're mainly looking for someone who's a good cultural fit at Lanyon. It’s important to be honest and provide good examples from your past experience. Be prepared to connect with your future supervisors, not just answer questions. The managers here are relaxed, happy, and hardworking.