Ladbrokes Coral Group Customer Support Representative Interview Questions
& Process

I went into a back room for the interview. The man interviewing me asked me a couple questions and basically rejected me on the basis of not being able to drive at the time, telling me only then that it would be a role that would bounce around different sites and not just the one location. I was fine with this but feel as though I was rejected on this basis alone. The man contacted me afterwards to let me know there was an opening at another site and he'd send me the details of it over but he never did.

Applied online and got an email for an interview at the hiring shop. Arrived early and was met with a cold reception from two employees. They gave me a maths exam to complete while sitting with customers, which was awkward. After finishing, I was told my score wasn't high enough and I wouldn't be interviewed further. I left feeling embarrassed due to the hostile atmosphere.

I applied via indeed. There wasn't a phone or video interview. Instead, I had a face-to-face interview with the regional manager. She was very nice and made me feel relaxed and comfortable. After the interview, there was a short tour of the shop.