Ladbrokes Coral Group Customer Support Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Ladbrokes Coral Group.
Ladbrokes Coral Group
Customer Service Manager
Manager Easy Positive experience Accept offer 2 rounds
Interview process
Phone screen Onsite
Interview formats
Behavioral Technical Other
First, there was a phone screen to see if I was a good fit. Then, I had an in-person interview at the actual store where I applied, which was a good chance to show what I can do.
Confirmed questions3 questions
- Tell me about how you manage challenging customer interactions.
- Can you share your experience working in a high-speed setting?
- What's your background with using computers for everyday work?
Ladbrokes Coral Group
Customer Service Manager
Manager Average Neutral experience Accept offer 2 rounds
Interview process
Take home Technical screen
Interview formats
Technical Behavioral
So, there were just 2 stages that I recall. First, a timed maths test to check my mental maths skills. If I passed that, I had a 30-minute interview. I don't remember the exact time limit for the maths test.
Confirmed questions2 questions
- Did you have questions about mental math?
- Were there customer service related questions?
Ladbrokes Coral Group
Customer Service Manager
Manager Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
It was a pretty chill interview, only about 20 minutes long with a few different questions. I actually liked it because it wasn't as stressful as other interviews I've had. Started with a casual phone call, then they had me come in for an in-person chat at the shop.
Confirmed questions1 question
- Can you share an instance where you handled challenging circumstances previously?
Ladbrokes Coral Group Customer Support Manager Interview Questions
Quoted word for word from Ladbrokes Coral Group interview reports.
“Can you calculate 10% of 100?”
Read reports →“Can you solve these math problems?”
Read reports →“Can you tell me about the current promotions in the shops?”
Read reports →“Did you have questions about mental math?”
Read reports →“What are your career aspirations for the next 5 years?”
Read report →“Were there customer service related questions?”
Read report →“Can you share an instance where you delivered outstanding customer service?”
Read report →“What's your background with using computers for everyday work?”
Read report →“What makes you want this job?”
Read report →Formats, difficulty and experience
Across all 10 Ladbrokes Coral Group interview reports.