L'Occitane Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at L'Occitane.
L'Occitane
Store Manager
Manager Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical Presentation
The hiring process involves interviews with the District Manager (DM), Regional Manager (RM), and HR. It can be a bit of a long haul and at times, a drag. Some of these chats happen in person, while others are over the phone. Typically, the RM and HR interviews are conducted via phone. They tend to stick to pretty standard questions. If you've got a background in retail management, you'll probably find the questions quite familiar. A big part of their questioning focuses on how comfortable you are with training and recruiting new team members.
Confirmed questions2 questions
- Are there any specific questions that caught you off guard?
- How did the interview process vary between the interviewers?
L'Occitane
Store Manager
Mid Difficult Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Offer
Interview formats
Behavioral Technical
I went through 4-5 interviews for the Store Manager position. It took a really long time to get any response from them. I had to do three phone interviews, then a Skype interview, and finally, I had to drive to Houston, TX to interview with a District Manager in person. It felt like a really long and drawn-out process for a store manager role, but it was worth it in the end because I got the job and I'm still with the company and really enjoying it.
Confirmed questions1 question
- Tell me about general retail questions.
L'Occitane
Store Manager
Mid Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation
The recruiter gave me a call and we set up a time to talk with the area manager. Then I had an in-person meeting with the area manager where they asked me common questions about how I handle different situations, like dealing with customers who are upset, or managing employees who are difficult, and so on. It was pretty standard.
Confirmed questions4 questions
- Can you sell me this pen?
- I was handed an ink pen and asked to sell it to the interviewer.
- Tell me about how you handle upset customers.
L'Occitane Store Manager Interview Questions
Quoted word for word from L'Occitane interview reports.
“How would you give a hand massage?”
Read reports →“Can you sell me this pen?”
Read reports →“Why are you interested in L'Occitane?”
Read reports →“Regarding performance bonuses, what can be expected?”
Read reports →“What do you think of the products?”
Read report →“Would you be willing to clean the store?”
Read report →“Can you explain a SWOT analysis?”
Read report →“Can you describe your makeup and skincare routine?”
Read report →“Could you demonstrate how to apply a hand and body cream as a role play exercise?”
Read report →Formats, difficulty and experience
Across all 21 L'Occitane interview reports.