
L.L. Bean Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 37 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at L.L. Bean.
Sales Associate
So for the L.L.Bean sales associate job, you start with an online application, then they'll give you a call to screen you, and if that goes well, you'll have an in-person or virtual chat. They wanna see how you handle customers, if you're a team player, and if you're into the whole outdoor vibe they have. If they like you, they'll do a background check and then make you an offer.
- Can you share an instance where you exceeded expectations to assist a customer? What was your approach and the result?
Sales Associate
So, there were like 10 of us, and everyone was dressed super casual, like khakis and a polo. We all sat around a circle with the three interviewers. They even had us set up a tent in the middle of it all, which I guess was to see how we worked together and maybe to chill us out a bit. It lasted about 1.5 hours, and if you got called out, you probably didn't get the job 'cause they were hiring right then and there. They really cared about customer service, your personal sports stuff, and how you'd make a sale.
- Can you describe how you would create a sale?
- Tell me about your favorite outdoor activity and your skill level in it.
Sales Associate
So, there was this group thing where we all watched a video from l.l. Bean. After that, I had my own interview, and they asked pretty standard questions about the outdoors and the store. They also asked about different scenarios that might come up day-to-day. I'm supposed to hear back from them next week via phone call.
- What makes you want to join the team at L.L. Bean?
- Can you share your interest in the outdoors and any relevant background?
- How would you manage a challenging customer interaction?
L.L. Bean Sales Associate Interview Questions
Quoted word for word from L.L. Bean interview reports.
“Which L.L Bean product do you like the most?”
Read reports →“Given a bag with five or six items, choose one and attempt to sell it.”
Read reports →“As a group, how would you go about pitching a tent?”
Read reports →“What's your understanding of L.L. Bean's offerings and core principles?”
Read reports →“Could you describe how you would market this Lunch Box to a parent?”
Read report →“Which of LL Bean's values do you connect with the most?”
Read report →“What are your thoughts on the impact of social media on a company?”
Read report →“What steps would you take if a customer's desired item is unavailable?”
Read report →“How do you see social media fitting into this role?”
Read report →Formats, difficulty and experience
Across all 37 L.L. Bean interview reports.