L Brands Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at L Brands.
L Brands
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Group Onsite
Interview formats
Group Behavioral Presentation Other
A reference really helps get your foot in the door for an interview. You'll have one group interview where the hiring manager or supervisor and another manager will ask each person a question. Sometimes they might use the same question and whoever answers first gets to present their reply. There's also roleplaying involved, where you'll be given different scenarios and have to come up with solutions.
Confirmed questions1 question
- What would you do if a customer comes in and says they are "only looking"?
L Brands
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Take home Background check Offer
Interview formats
Behavioral
I applied online and did a skills test. Then I had a 1:1 with the store manager who asked about my past retail work, where I find style inspiration, and how I'd define my personal style. The interviewer was really nice and checked my references that same day. I got the offer the next day and started training the following week.
Confirmed questions5 questions
- Can you explain why you departed from your previous employment?
- Could you elaborate on your personal style?
- Tell me about your past experience in retail.
L Brands
Sales Associate
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Group Offer
Interview formats
Behavioral Group
I went in person to the local VS and asked the cashier for an application. I filled it out and brought it back and she got the manager for me. The manager asked me why I wanted to work at VS and scheduled me for a group interview. About a week later, there were about 4 of us and she asked us different questions randomly. About a week after that, I was called and offered a sales position.
Confirmed questions1 question
- Tell me about a time you had to overcome a challenge.
L Brands Sales Associate Interview Questions
Quoted word for word from L Brands interview reports.
“What is your definition of personal style?”
Read reports →“Where does your style inspiration come from?”
Read reports →“What would you do if a customer comes in and says they are "only looking"?”
Read reports →“How do you go about figuring out what a customer is looking for?”
Read reports →“What is your approach to dealing with a very angry customer?”
Read report →“Could you elaborate on your personal style?”
Read report →“What's your approach to handling an unhappy customer?”
Read report →“Were you asked about your availability?”
Read report →“Can you share a story about your customer service experience?”
Read report →Formats, difficulty and experience
Across all 10 L Brands interview reports.