
Kwik Trip Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kwik Trip.
Assistant Store Manager
So, it started with an email from the recruiter, and I had some questions, so I emailed back. Then the recruiter called me to chat about my questions, and after that, I applied online. A few days later, the recruiter called me again for a more formal phone interview. He also sent me an email with info on benefits, the job itself, and what to wear. After that phone interview, they invited me for an in-store interview with the same recruiter. Once I said yes, I got an email link to give my references. I had 24 hours to get at least 5 names and emails, with 3 being current or past bosses. These references then had to fill out a quick 2-minute survey about me. The in-person interview was about 2 hours long and focused on my past work. They asked situational questions, like 'tell me about a time when...'. The recruiter was really open about the whole process and what they were looking for. He mentioned that if I moved forward, there would be at least 2 more in-person interviews. This was my second official interview, and third time talking to the recruiter. They said I'd hear back either way, and I did get an email saying I wasn't moving on. The recruiter mentioned that they only hire 1 out of every 21 applicants, so it's a pretty intense process. I was pretty bummed because the recruiter made the company sound great and I actually liked the interviews up to that point.
- Can you describe an instance where you had to address a difficult situation with an employee and how you managed it?
- Give an example of when you had to resolve issues with inventory counts and the actions you took.
- Tell me about a time you motivated your team when sales were low.
Store Leader
The process started with a phone interview and reference checks, followed by an in-person meeting. It was about an hour long and pretty standard compared to other places. They got back to me quickly, within 2 weeks, so it was a very streamlined process.
- Can you share an example of an interactive experience you were part of?
- Using your past work and personal experiences, what can you tell me about your values?
Store Leader
You'll have 2 interviews, each lasting multiple hours. The first is with your direct supervisor, and the second is with your indirect supervisor. They do a great job of making it feel conversational, often sharing personal stories and going off-topic. The first interview ends with a math quiz (they don't use this anymore) and a quick overview of the rest of the interview process.
- Can you share an experience where you faced a specific situation?
- Do you have any behavioral interview questions for me?
Kwik Trip Store Manager Interview Questions
Quoted word for word from Kwik Trip interview reports.
“Can you share an instance where you performed a kind act for someone?”
Read reports →“Describe a time you witnessed a colleague acting dishonestly.”
Read reports →“Describe a scenario where you handled a customer complaint and the outcome.”
Read reports →“Share an experience where you trained a new team member on store operations and guidelines.”
Read reports →“Tell me about a time you motivated your team when sales were low.”
Read report →“Can you share an example of an interactive experience you were part of?”
Read report →“What motivated you to apply for a position at Quick Trip?”
Read report →“Can you tell me about a situation where you had to bend or break a rule?”
Read report →“Can you describe an instance where you had to address a difficult situation with an employee and how you managed it?”
Read report →Formats, difficulty and experience
Across all 8 Kwik Trip interview reports.