Kustomer Software Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kustomer.
Kustomer
Senior Software Engineer
Senior Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral System Design
After a really intense HR screen, the process moved on to behavioral and system design interviews. It seemed pretty standard overall. I think there was supposed to be another round with the CTO, but I didn't make it that far. Honestly, the vibe during the interviews wasn't the greatest.
Confirmed questions3 questions
- Can you tell me about a time using the STAR method?
- Design a URL shortening service like bit.ly, but with near real-time metrics.
- Questions related to specific domain knowledge.
Kustomer
Software Engineer
Mid Easy Neutral experience No offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel
Interview formats
Behavioral Technical Coding System Design Presentation
I applied directly and about a week later, I had a recruiter call. Then it went like this: a recruiter call, a behavioral chat with a manager, a Leetcode style technical screen, and finally a panel interview that involved a project deep dive, more behavioral questions, and a system design. It felt like too many steps for a smaller company, which is why I'm giving it a neutral rating instead of positive, though the interviewers were all really nice and collaborative. The Leetcode screen was pretty standard, with an easy to medium question. The project deep dive was just about talking through a project I was proud of, which should be easy for most people. The behavioral part was also standard, and the design question was quite simple; I just explained my thought process and designed a scalable solution as they wanted.
Confirmed questions5 questions
- Can you tell me about a project you're particularly proud of?
- Standard behavioral questions were asked.
- Design an infinitely scalable solution.
Kustomer
Software Engineer
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Coding
I had a phone screen with the recruiter, who was really helpful and provided a lot of info. Then, I interviewed with the Hiring Manager. He seemed like a nice guy, talked about his own experience and the role, and then asked me to briefly go over my resume. The main part of the interview was a Leetcode problem about string manipulation, which was pretty straightforward and shouldn't take more than 10-15 minutes. I got a bit nervous and didn't finish as smoothly as I could have. Finally, be ready to explain your motivation for joining the company and have some questions prepared. Just maybe avoid asking too much about the Kustomer/Meta split, as he seemed a bit sensitive about that.
Confirmed questions3 questions
- Can you elaborate on some of your recent projects?
- Could you solve a common Leetcode problem involving string manipulation?
- What are your reasons for wanting to join Kustomer?
Kustomer Software Engineer Interview Questions
Quoted word for word from Kustomer interview reports.
“Design a system similar to a URL shortener.”
Read reports →“Design a URL shortening service like bit.ly, but with near real-time metrics.”
Read reports →“Can you write an algorithm to display a chart on the console?”
Read reports →“Design an infinitely scalable solution.”
Read reports →“Could you solve a common Leetcode problem involving string manipulation?”
Read report →“What kind of role are you seeking?”
Read report →“Could you discuss some other behavioral aspects?”
Read report →“What are your career goals?”
Read report →“What is motivating your job search?”
Read report →Formats, difficulty and experience
Across all 11 Kustomer interview reports.