Kmart Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 82 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kmart.
Kmart
Sales Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral
The interview process was quick and easy. I think it was only about 7 to 10 questions and the overall process took about 30 minutes. They also offered the job right after the interview.
Confirmed questions1 question
- Can you work on weekends?
Kmart
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Background check
Interview formats
Behavioral Behavioral
I applied online and about a week later I received a call asking me to come in for an interview on a Tuesday. The interview process was pretty straightforward. The interviewer was very pleasant and the interview only lasted about 10 minutes. They asked me which department I was interested in and I was hired right then and there. I got an email with instructions for a drug test and a background check. I then came in for orientation on Friday, where I toured the store, watched a video, and learned about store procedures. It was a really positive experience.
Confirmed questions4 questions
- Can you tell me about a time you had to solve a problem independently?
- What are your reasons for wanting to work at Kmart?
- How do you define customer service?
Kmart
Sales Associate
Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
If you're trying to get hired at K-mart in Hawaii, I'd suggest going in person to apply. I applied online and didn't hear back for about 2 months. I walked in and told the manager, sort of joking, that they hadn't responded to my online application, and I told her directly that I wanted a job. She called me that evening, seemed very interested, and asked if I could come in the next day for an interview at the store. The interview was pretty typical; I was nervous and talked a lot, but she put me at ease and we ended up laughing. I got the job the day after.
Confirmed questions1 question
- Where do you see yourself in the next two years?
Kmart Sales Associate Interview Questions
Quoted word for word from Kmart interview reports.
“What would you do if you saw someone stealing from the store?”
Read reports →“Would you have a problem promoting the "Shop Your Way" program and Sears card?”
Read reports →“Can you share an example of when you received excellent customer service?”
Read reports →“What actions would you take if a customer expressed anger towards you?”
Read reports →“Describe a time when a customer was angry and explain how you managed the situation.”
Read report →“Would you be open to assisting with other store duties, such as stocking shelves or unloading merchandise from the back?”
Read report →“How would you handle a situation where a customer asks you something you don't know the answer to?”
Read report →“Can you tell me about a time you experienced excellent customer service?”
Read report →“What were some of the questions you thought were stupid during the online application?”
Read report →Formats, difficulty and experience
Across all 82 Kmart interview reports.