Kmart Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kmart.
Kmart
Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral Other
I had applied a month prior for a different role and didn't hear back. I went ahead and applied for this one online anyway. The application involved audio and video parts where you pick the best response to a situation. It took me about 2 hours to complete the whole thing online. About 3 weeks after applying, I got a call. The interviewer was really nice, and I was offered the job right at the end of our conversation. They were also flexible with my schedule.
Confirmed questions4 questions
- Can you share an instance where you exceeded expectations in a customer service role?
- Tell me about a time you had to achieve specific goals.
- Describe a situation with a difficult customer and how you resolved it.
Kmart
Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Other
I applied online after seeing the job posting multiple times. I got an email for an interview a day or two later. I got to the interview location, which was easy to find since it was across the street from the train, about 30 minutes early. I waited around 10-15 minutes before a hiring manager took me and two other women to the interview area in the back. While waiting, one of the other candidates was pretty rude when I asked a simple question. After another 10 minutes, the second hiring manager called me into his office. He was very friendly, asked about my personal life, and made jokes, which put me at ease. The interview was easy. At the end, he mentioned I'd get an email about pay and other details, so I think I got the job.
Confirmed questions2 questions
- In which department of the store do you feel you would fit best?
- Can you tell me about your schooling?
Kmart
Associate
Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview process was quite straightforward. I had a conversation with a very pleasant and kind lady who asked me several questions, which I then answered. I didn't feel any discomfort during the entire interaction.
Confirmed questions1 question
- Are you able to lift between 40 to 100 pounds?
Kmart Associate Interview Questions
Quoted word for word from Kmart interview reports.
“How do you define customer service?”
Read reports →“Would you be willing to come in to work on your day off?”
Read reports →“Are you able to lift between 40 to 100 pounds?”
Read reports →“What hours are you available to work?”
Read reports →“Can you share an experience where you received excellent customer service?”
Read report →“What are your available work days and times?”
Read report →“What is your availability?”
Read report →“In which department of the store do you feel you would fit best?”
Read report →“What's your favorite task that you'd have to do here?”
Read report →Formats, difficulty and experience
Across all 16 Kmart interview reports.