Kirkland's Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 54 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kirkland's.
Kirkland's
Sales Associate
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was good, easy to communicate and friendly. We talked about my past experience and goals. They seemed keen to provide a lot of support on future goals. We also talked about the responsibility of the roles and teams. Really good experience overall.
Confirmed questions1 question
- What makes you want to join our company?
Kirkland's
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
It was a casual chat inside the store. We talked about my past experience and skills. We also discussed the pay rate and what's expected during busy seasons, including lifting furniture. The meeting was laid back, right on the sales floor. They asked about my availability, mentioning they need people for evenings and weekends.
Confirmed questions1 question
- Are you comfortable making conversation with customers?
Kirkland's
Sales Associate
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I applied online and got a call back in about a week. The interview happened a few days later and it was super chill, like talking to someone I already knew. We covered basic stuff like my availability, how I'd handle tough customers, and what I'd do if work conflicts popped up. The only tricky part was when I said I couldn't work Sundays because of religion, and she kept pushing me to commit to several Sundays a month. She said she'd call me back in two days, but it's been way longer than that and I still haven't heard anything.
Confirmed questions3 questions
- Tell me about a time you had to deal with a work-related conflict.
- What's your availability like?
- How do you handle challenging customer interactions?
Kirkland's Sales Associate Interview Questions
Quoted word for word from Kirkland's interview reports.
“If a customer wanted to buy pillows for their living room, what would you suggest they get?”
Read reports →“How would you pitch this item to a customer for their dining room?”
Read reports →“Are you able to help unload the truck?”
Read reports →“How would you handle a situation where you discovered a coworker stealing?”
Read reports →“Are you willing to unload a truck, unbox new items, and then place them on the sales floor?”
Read report →“Suppose a customer needs help decorating her living room, what would you ask her?”
Read report →“How do you handle a customer who is unhappy?”
Read report →“Do you have reliable transportation to get to work?”
Read report →“Could you try to sell me a product?”
Read report →Formats, difficulty and experience
Across all 54 Kirkland's interview reports.