KIKO Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at KIKO.
KIKO
Store Manager
Manager Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Very professional interview. Smart questions, they were very interested in my experience and goals. The recruiter was kind and made me feel comfortable, letting me express myself naturally. The company projects seriousness and offers growth opportunities.
Confirmed questions1 question
- Tell me about your professional journey.
KIKO
Assistant Store Manager
Mid Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Onsite
Interview formats
Behavioral Behavioral
It started with a recruiter call, then a store manager interview, followed by an area manager interview on Teams, and finally an in-person interview with another area manager. I felt overly experienced for the role since I'm currently a store manager. The recruiter seemed really keen to set things up quickly, which gave me some hope. The interviews seemed to go well, but then I got a rejection email with no clear reason, which felt like a waste of time.
Confirmed questions1 question
- Given that it's a demanding role, can you describe a situation where you worked under pressure and how you managed it?
KIKO
Store Manager
Mid Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Panel
Interview formats
Behavioral Technical
I applied via indeed, originally for a different role. Had a 10 min telephone interview, then was invited to a face-to-face interview at head office which was relaxed. A week later, I was invited to a second interview and was told they were now interviewing me for a different role. This completely threw me as I hadn't prepared for it and it definitely affected me during the interview. I found this unfair, as I would have prepared a relevant plan if I'd known, and not been caught off guard. One thing that stood out was being asked at all three interview stages if I'd performance managed someone out of a business. There seemed to be more of a focus on how I'd discipline and dismiss someone, rather than how I'd improve someone's performance and turn things around. I get this is a standard question, but the emphasis on how I'd get rid of an employee doesn't seem very inviting. I was not contacted about my interview and had to contact them. I was told I was unsuccessful and received no feedback, just a generic response. Had I been told I was interviewing for a different position, I know I would have nailed the interview.
Confirmed questions7 questions
- How would you performance manage a staff member out of the business?
- How would you train a new staff member quickly on the shop floor?
- If you were £500 away from our target, what would you do to ensure you achieve your target on that day?
KIKO Store Manager Interview Questions
Quoted word for word from KIKO interview reports.
“How would you performance manage a staff member out of the business?”
Read reports →“If you were £500 away from our target, what would you do to ensure you achieve your target on that day?”
Read reports →“How would you train a new staff member quickly on the shop floor?”
Read reports →“What kind of manager do you like?”
Read reports →“What is your availability for working hours?”
Read report →“How would you ensure you achieve your KPI's (UPT, ATV and target)?”
Read report →“What is your experience with key retail metrics such as Average Ticket, UPT, and Conversion?”
Read report →“Describe a past manager you admired as a mentor and the qualities they possessed.”
Read report →“Can you share an example of a difficult coaching conversation you had with an employee?”
Read report →Formats, difficulty and experience
Across all 7 KIKO interview reports.