
Kiehl's Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 20 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kiehl's.
Sales Associate
The manager was nice and provided lots of support. The whole process was transparent and friendly. They asked about past experiences, skills, mindset in selling and shared experiences working there.
- Can you describe your previous experience?
- What soft skills do you possess?
- What technical skills do you have?
Sales Associate
I found the job posting online on their website and applied. A few days after applying, I got an email asking me to set up a time for a brief 20-minute phone call. During the call, I was asked some questions about the company and we talked about my availability.
- Can you tell me what you know about Kiehls?
Sales Associate
I got to the interview a bit early and had to wait a few minutes in a small cubby behind the shop. The manager asked typical interview questions, like asking about teamwork and for examples. It was a pretty basic interview overall, with the manager jotting down my answers. The interview space felt a bit cramped. They also asked me the classic 'sell me this serum' question, which I wasn't quite ready for.
- What do you appreciate about teamwork?
- Can you provide an example of a time when...?
- Could you try to sell me this serum?
Kiehl's Sales Associate Interview Questions
Quoted word for word from Kiehl's interview reports.
“What do you like about Kiehl's?”
Read reports →“Can you tell me what you know about Kiehls?”
Read reports →“Could you try to sell me this serum?”
Read reports →“Is physical contact with others something you are comfortable with?”
Read reports →“Can you tell me about your understanding of Kiehl's?”
Read report →“What are your thoughts on performance goals?”
Read report →“Tell me about your knowledge of Kiehl's.”
Read report →“What do you appreciate about teamwork?”
Read report →“What about our brand interests you?”
Read report →Formats, difficulty and experience
Across all 20 Kiehl's interview reports.