Kendra Scott Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 103 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kendra Scott.
Kendra Scott
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
Super easy process! They went over my resume, and I had one interview about my experience, and they hired me on the spot. The questions were easy, mostly about my resume and how I handled conflict with a customer. The manager was great, and the onboarding was a simple online process.
Confirmed questions3 questions
- Can you describe a situation where you had to resolve a customer complaint?
- Could you tell me about your resume?
- How have you handled customer conflict in the past?
Kendra Scott
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation
It was just one zoom call. It was really just a personality interview. Try not to think too much about typical behavioral questions, they really just want someone they can connect with. Definitely familiarize yourself with the brand though, it was important to know about their philosophy
Confirmed questions1 question
- What are the company's principles?
Kendra Scott
Sales Associate
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Other
I was excited to apply to Kendra Scott and waited almost a month with no reply. I had to find a contact to email my resume. Finally got in contact with a hiring manager who contacted the local manager and let me know she'd be with me soon. Four days later I get an email for an interview later that week. I showed up early, wore jewelry, and felt I answered questions thoughtfully, but the manager seemed disengaged. The assistant manager asked in-depth retail questions mixed with a few oddballs. The interview was a bit short. I sent a thank you email two days later, but didn't hear back about the job until a week later. They said they were impressed but moved forward with someone else. I sensed the manager wasn't interested from the start. I don't know if they were tired, but I didn't feel like I had their full attention.
Confirmed questions2 questions
- Can you describe a stressful situation you encountered at a previous job?
- Suppose you were an accessory, which one would you choose to be and explain your reasoning.
Kendra Scott Sales Associate Interview Questions
Quoted word for word from Kendra Scott interview reports.
“Could you try to sell me one of the items you're currently wearing?”
Read reports →“What actions would you take if a customer wished to return a product without proof of purchase?”
Read reports →“How would you encourage customers to buy more when they have a birthday discount?”
Read reports →“If a customer is seeking an item that is currently unavailable, what steps would you take?”
Read reports →“Could you try to sell me an item of clothing that you are currently wearing?”
Read report →“What are your thoughts on why philanthropy is important and what contributions do you make to your community?”
Read report →“Which of the three core values from the Kendra Scott mission statement do you like the most?”
Read report →“What are Kendra Scott's three pillars, and which one resonates most with you?”
Read report →“Of the three Kendra Scott pillars, which one do you find most significant?”
Read report →Formats, difficulty and experience
Across all 103 Kendra Scott interview reports.