Kemper Claims Adjuster Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kemper.
Kemper
Claims Adjuster
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I got an email for a phone screening not too long ago. The HR person was really condescending, it felt more like an interrogation than a conversation about my qualifications for the job. Usually, in phone interviews, they give you background info and the job description, which I was ready for. But this whole interview was just her passive-aggressively scolding me for wanting to leave my current job. At one point, she cut me off and asked straight up, "what are your salary expectations?" It was a weird question for a screening, but I answered. She literally laughed and said, "you have no experience, that pay is for more qualified candidates. maybe if you had 3 years under your belt, but you would start at this salary and I'm sure that's not what your looking for." It really seemed like she didn't want me to get the job from the start. If this is how Kemper employees are, I'm out.
Confirmed questions2 questions
- Can you tell me about your resume and your reasons for leaving previous jobs?
- What are your salary expectations?
Kemper
Claims Adjuster
Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical
The interview itself was a good experience, but the follow-up was not great. I reached out multiple times to the recruiter and the interview panel but never got any feedback or formal communication about the outcome. I know not everyone gets the job, but a response would have been nice. The lack of follow-up really makes the candidate experience and communication process look bad.
Confirmed questions1 question
- Could you give me an overview of your professional background from your resume, emphasizing the roles and achievements that are most relevant to this position?
Kemper
Claims Adjuster
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
The interview process included questions about how work is organized and tracked, the speed of follow-ups, liability questions, and monthly claims count. They also asked about salary expectations. A key point mentioned was the high claim volume since 2020 and the struggle to keep up, emphasizing the need to ask about daily and monthly claim volume per adjuster.
Confirmed questions4 questions
- What are your salary expectations?
- How is time and claim follow up handled?
- How are email responses managed?
Kemper Claims Adjuster Interview Questions
Quoted word for word from Kemper interview reports.
“What is Proposition 213?”
Read reports →“What is Proposition 51?”
Read reports →“How is time and claim follow up handled?”
Read reports →“Can you walk me through how you'd investigate a claim involving a non-listed driver and a non-listed vehicle?”
Read reports →“How are email responses managed?”
Read report →“Describe a situation where you de-escalated an angry customer and explain your approach.”
Read report →“Tell me about a time you had to deliver unwelcome news to a customer and how you managed the situation.”
Read report →“Can you describe how you foster diversity within the workplace?”
Read report →“What would you like to share that is not on your resume?”
Read report →Formats, difficulty and experience
Across all 21 Kemper interview reports.