
Kelly Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kelly.
Specialist
I was contacted on LinkedIn by the internal recruiter and got a good feel for the role along with a job spec. They set up the first interview pretty quickly and the rest were in rapid succession. I liked how they structured the number of interviews and the mix of people I met.
- Can you share an instance where you encountered and managed a challenging circumstance?
- In your opinion, how adept are you at influencing people?
Chat Specialist
The interview process started off fine. I did the assessment and then was offered an interview in early March. Scheduling was difficult because no times were available. I was told they were done interviewing and would reach out when hiring again. They did reach out at the end of March, but again, I couldn't schedule an interview due to no available times. An email explained they had many candidates and only booked interviews one day in advance, with availability releasing at midnight daily. I set an alarm, and at midnight, I successfully scheduled an interview. However, before the interview, it was canceled because they claimed I hadn't completed the assessment. I provided proof of completion and was resent an interview invite. This happened three times: I'd schedule, and they'd cancel. Multiple recruiters contacted me with conflicting information, which was frustrating. After emailing them about the issue, they said it was resolved, so I scheduled another interview. Just before this interview, I was told I didn't qualify because I had worked with them six years ago and was ineligible. So, unless you're desperate, I'd look elsewhere or be prepared for disorganization.
- Tell me about a time you provided exceptional service to a customer.
Onboarding Specialist
The interview process was long, and the interview at Kelly acts as a filter. The client Kelly intermediates for is the one who makes the decision. I only found out the hiring was through a third party when I was submitting documents. There's a lack of internal organization.
- Tell me more about yourself.
- Portuguese test
- Logic test
Kelly Specialist Interview Questions
Quoted word for word from Kelly interview reports.
“What methods can be used to conserve battery life on a device?”
Read reports →“How would you explain to someone how to update an app that won't open on their iPhone?”
Read reports →“How would you provide support to a customer who lacks technological proficiency?”
Read reports →“Can you explain the steps for updating a banking application?”
Read reports →“What is a weakness you have.”
Read report →“How is your English proficiency?”
Read report →“What difficulties have you encountered when transitioning from a brick-and-mortar call center to a virtual one?”
Read report →“In which areas do you think you need to improve?”
Read report →“What qualities make someone a good fit for this role?”
Read report →Formats, difficulty and experience
Across all 12 Kelly interview reports.