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Kelly Specialist Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 12 interview experiences · FREE TO READ

2.1 Rounds average
Average Typical difficulty
66.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Kelly.

Showing 3 of 12
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Kelly

Specialist

Other · more than a year ago

Mid Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Behavioral

I was contacted on LinkedIn by the internal recruiter and got a good feel for the role along with a job spec. They set up the first interview pretty quickly and the rest were in rapid succession. I liked how they structured the number of interviews and the mix of people I met.

Confirmed questions2 questions
  • Can you share an instance where you encountered and managed a challenging circumstance?
  • In your opinion, how adept are you at influencing people?
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Kelly

Chat Specialist

Operations

Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Take home Technical screen Background check Offer
Interview formats
Behavioral Technical

The interview process started off fine. I did the assessment and then was offered an interview in early March. Scheduling was difficult because no times were available. I was told they were done interviewing and would reach out when hiring again. They did reach out at the end of March, but again, I couldn't schedule an interview due to no available times. An email explained they had many candidates and only booked interviews one day in advance, with availability releasing at midnight daily. I set an alarm, and at midnight, I successfully scheduled an interview. However, before the interview, it was canceled because they claimed I hadn't completed the assessment. I provided proof of completion and was resent an interview invite. This happened three times: I'd schedule, and they'd cancel. Multiple recruiters contacted me with conflicting information, which was frustrating. After emailing them about the issue, they said it was resolved, so I scheduled another interview. Just before this interview, I was told I didn't qualify because I had worked with them six years ago and was ineligible. So, unless you're desperate, I'd look elsewhere or be prepared for disorganization.

Confirmed questions1 question
  • Tell me about a time you provided exceptional service to a customer.
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Kelly

Onboarding Specialist

HR

Senior Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

The interview process was long, and the interview at Kelly acts as a filter. The client Kelly intermediates for is the one who makes the decision. I only found out the hiring was through a third party when I was submitting documents. There's a lack of internal organization.

Confirmed questions3 questions
  • Tell me more about yourself.
  • Portuguese test
  • Logic test

Kelly Specialist Interview Questions

Quoted word for word from Kelly interview reports.

What methods can be used to conserve battery life on a device?

Read reports

How would you explain to someone how to update an app that won't open on their iPhone?

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How would you provide support to a customer who lacks technological proficiency?

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Can you explain the steps for updating a banking application?

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What difficulties have you encountered when transitioning from a brick-and-mortar call center to a virtual one?

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Formats, difficulty and experience

Across all 12 Kelly interview reports.

Interview formats

Behavioral 65%
Technical 30%
Presentation 5%

Interview difficulty

Easy 33.3%
Average 58.3%
Difficult 8.3%

Candidate experience

Positive 66.7%
Neutral 16.7%
Negative 16.7%