
Kate Spade New York Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 170 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kate Spade New York.
Sales Associate
It was a really quick and easy interview, and the management team was friendly and open-minded. The interview lasted about 20 minutes, and there was plenty of time to ask my own questions to get a feel for the team, the work environment, and most importantly, what the management expects.
- How would you handle conflict in a store, either with a customer or a coworker?
Sales Associate
It was pretty casual. I met with the manager in the back room and answered some questions about my background and interest in the role. It wasn't a very stressful interview, as they were just looking for as much help as possible.
- What makes you want to work at Kate Spade?
Sales Associate
It started with a zoom interview, then moved to an in-person interview. They asked for a self introduction, talked about my related working experience, customer service experience, and my personalities and knowledge to the brand. They also asked how to solve issues when some circumstances happened and some sample issues that might be encountered.
- Tell me about yourself.
- Can you describe your relevant work experience?
- What is your experience with customer service?
Kate Spade New York Sales Associate Interview Questions
Quoted word for word from Kate Spade New York interview reports.
“Do you own any Kate Spade items? What do you think of the products?”
Read reports →“Regarding the requirement to dress the brand, like Kate Spade, but assuming you don't have much of their clothing initially, what stores would you visit to build your wardrobe?”
Read reports →“A customer is looking for a specific Kate Spade purse and we, unfortunately, don't sell that purse anymore, how would you assist/respond to the customer?”
Read reports →“Who in the world would you give a high five to, and what's the reason?”
Read reports →“Could you tell me who your favorite style icon is and explain your reasons why?”
Read report →“What would you do if a customer needed help picking out a gift for a friend but didn't know what to get?”
Read report →“What would you do if a customer entered the store in a bad mood, and it wasn't something you caused?”
Read report →“How would you manage a situation with a pregnant customer whose children are being disruptive?”
Read report →“What steps would you take if a customer entered the store intending to purchase at a lower price point?”
Read report →Formats, difficulty and experience
Across all 170 Kate Spade New York interview reports.