
Kate Spade New York Operations Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kate Spade New York.
Supervisor
I had an in-person interview with the store manager, and then a phone call with the area manager. It was pretty relaxed for both. After the area manager's call, they offered me the job. We both started with a quick 'tell me about yourself' bit, then they asked about my past jobs and why I was interested in this specific job and company.
- Can you walk me through your previous work experience and what you're looking to achieve in this position?
- Tell me about your work history and what you hope to gain from this role.
Supervisor
The interviewer was very rude and mean. They called me ten minutes after opening. The interviewer started by saying the qualifications changed that day to require 2-3 years of management experience. When I asked why they wanted to interview me, they said they wanted to get to know me. The interviewer then insulted me, saying the store was too small for me, I was too young to manage a store, I couldn't manage like them, I wasn't pretty enough, I was a loser, and I shouldn't apply until I had 3 years of management experience. I have worked in sales for 4 years with handbags and have extensive product knowledge, and I am comfortable learning about other leathers, fabrics, and their care.
- Given you lack management experience, do you consider yourself a loser?
Supervisor
I sent in my application online, and a few days later, they rang me up to arrange an in-person interview. They asked me a couple of questions on the phone before we scheduled the meeting. When I went in, I met with the store manager. After that initial chat, I had a second interview with the store manager from a different store, and this one was over the phone. Then, I had one last interview, also over the phone, with the district manager for the store where I'd be working. A few days after that, they called me with a job offer. The whole thing took about two and a half weeks, and each chat went for at least an hour.
- How would you go about improving KPIs?
- Can you tell me about your management experience?
- What motivated you to apply to Kate Spade?
Kate Spade New York Operations Manager Interview Questions
Quoted word for word from Kate Spade New York interview reports.
“What are the Key Performing Indicators?”
Read reports →“Can you explain the difference between a Sales Associate and a Supervisor?”
Read reports →“What steps would you take to ensure sales associates adhere to the dress code?”
Read reports →“What is a key leadership quality in your opinion?”
Read reports →“How do you motivate a team?”
Read report →“What can you do to boost sales?”
Read report →“How would you go about improving KPIs?”
Read report →“What would you do if a customer was upset?”
Read report →“How would you assist a team member who is struggling to grasp or implement a specific selling technique that they were instructed on?”
Read report →Formats, difficulty and experience
Across all 16 Kate Spade New York interview reports.