Kaseya Application Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kaseya.
Kaseya
Customer Support Engineer
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Technical Behavioral
The interview process started with a recruiter screening, followed by a technical interview with two people from Datto. Then there was a VP interview. After that, an offer was extended. However, the technical interview got scheduled, and then 1 hour before the interview, the recruiter called and cancelled because they decided they didn't want to hire anyone anymore. So frustrating, thanks for wasting my time!
Confirmed questions3 questions
- Can you explain DHCP?
- Could you define what a static IP address is?
- And what about a dynamic IP address?
Kaseya
Customer Support Engineer
Mid Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
It was pretty spontaneous and low key. First, I got a call from the recruiter, then had a 30 min chat with the hiring manager and another manager. There were some technical questions, but they weren't too tough.
Confirmed questions1 question
- Tell me about the coolest thing you’ve done with technology.
Kaseya
Customer Support Engineer
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
The recruiting experience was terrible. There was no connection between the candidate and the company. They use recruitment companies that lie to candidates over the phone. They lie about the schedule, working hours, and even pay. They tell you one thing on the phone and write you another in emails, if they answer at all. There was no feedback or follow-up to the candidate. Avoid Kaseya/iPlace.
Confirmed questions1 question
- Regarding benefits and working hours, I was told to ask my recruiter from the external company.
Kaseya Application Support Engineer Interview Questions
Quoted word for word from Kaseya interview reports.
“What are port numbers?”
Read reports →“What is TELNET?”
Read reports →“Can you explain what a MAC address is and what an IP address is?”
Read reports →“Could you define what a static IP address is?”
Read reports →“What is SSH?”
Read report →“How would you go about finding the IP address on a MAC, Windows, and Linux system?”
Read report →“And what about a dynamic IP address?”
Read report →“Can you explain HTTP/HTTPs?”
Read report →“Could you spell out DHCP?”
Read report →Formats, difficulty and experience
Across all 7 Kaseya interview reports.