
Kaseya Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 103 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kaseya.
Account Manager
The TA team was super communicative and supportive! It began with a nice recruiter chat, and then there was an MCQ test. After that, I went to the office for an interview with a Director, which was cool to check out the vibe. Then, a VP asked me a bunch of situational questions. The last step was a mock scenario with two Managers who were also really friendly.
- Can you share an instance where your proactive approach prevented a significant customer problem from escalating?
Account Manager
I got contacted on LinkedIn after I applied for the Account Manager role. The first interview was remote and went fine. Then I was asked for an in-person interview, but that's when things went wrong. It got rescheduled 3 times. On the third attempt, the person from Kaseya said they'd call me the next day to reschedule, but they never did. I tried reaching out and got no response, so I was totally ghosted. I was really stoked about this job, but if this is how the interview process is, I can only imagine working there.
- What are the key elements of sales in your opinion?
Key Account Manager
I'm just writing this review because I want to assure people who go through the same experience, it is down to poor practise from Kaseya and not down to you as a candidate. I went through 6 stages, all very nice interviewers and received positive and constructive feedback from the recruiter, who was really friendly throughout. I then get put through to the last stage, which is genuinely the most bizarre interview I've had. In total it lasts around 7 minutes, with one of the members of the C-Suite. I'm asked two questions, which were around who I had spoken to before and where I lived. They then get a call from the CEO and leave the call for a couple minutes. I'm then asked one more questions, then the interviewer says he needs to leave and the call ends. Three weeks then go by and I hear nothing (I did get a call from the recruiter after my final interview asking how it went, where I described the call), so I email the team asking for feedback. I'm then told I haven't made it through. When asked why this is, or on what count I've been marked against, when the previous 6 (it may have been 5) rounds had gone so well, but this 4 minute call had gone against me, I'm still yet to receive an answer. In truth, I know that either; a) the csuite member forgot to give feedback about me b) the whole team forgot about the process I would just advise the Kaseya team to consider the time and effort people put in to these processes, and that giving no explanation and a few minutes of a final stage of a 2 month process, isn't good enough.
- Can you tell me about a time you faced adversity, and how did you overcome it?
Kaseya Account Manager Interview Questions
Quoted word for word from Kaseya interview reports.
“What does wealth mean to you, and what specific dollar amount would define it?”
Read reports →“Out of Kaseya's products, which one stands out the most to you?”
Read reports →“Were all questions generic, similar to the 50 most common interview questions?”
Read reports →“How would you handle a situation where a client is trying to withdraw from a deal?”
Read reports →“If you were selling cars, what would be the first two questions you'd ask a potential customer?”
Read report →“On a scale of 1 (least important) to 4 (most important), how much do you value the culture of where you work?”
Read report →“How would you pitch Kaseya to someone you just met on the street?”
Read report →“How do you feel about being told what to do by your manager or director?”
Read report →“Can you share an instance where you received constructive feedback and how you responded to it?”
Read report →Formats, difficulty and experience
Across all 103 Kaseya interview reports.