
Kaiser Permanente Volunteer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 31 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kaiser Permanente.
Volunteer
The process was really simple. I submitted my online application, and they got back to me for an interview pretty quickly. The main thing that took a while was the onboarding after the interview because there weren't many openings, so I had to wait a bit.
- Are you okay with approaching patients or visitors in the lobby on your own?
- Have you volunteered before, whether in a hospital or somewhere else?
Volunteer
We had a group interview on Microsoft Teams that lasted about 45 minutes. The interviewer would pick someone to answer each question in order. After a few questions, they gave a presentation about volunteering at Kaiser, including the hospital locations and departments that are looking for volunteers.
- Can you introduce yourself and explain your motivation for volunteering?
- Describe a situation where you had to adhere to a policy you disagreed with.
- Share an instance where you successfully de-escalated a situation with someone.
Volunteer
You apply online, then wait a week or two for them to review your application. After that, you get an email about availability and you can choose an interview. You pick a group interview time and then attend the interview. You introduce yourself, and then people ask questions in different orders, from one side of the table to the other and then back again, with people picking randomly.
- What attracts you to healthcare and this specific location?
- What are your thoughts on group work?
- Can you describe instances where you've worked in a group?
Kaiser Permanente Volunteer Interview Questions
Quoted word for word from Kaiser Permanente interview reports.
“If you could be any animal tomorrow morning, what would it be?”
Read reports →“Do you have any family members who work for Kaiser? If so, at which location?”
Read reports →“What subject do you like the most in school?”
Read reports →“How would you respond if a patient asked you something you didn't have the answer to?”
Read reports →“Are you able to commit to this volunteering role for at least a year?”
Read report →“How would your friends and family describe you?”
Read report →“In your opinion, what constitutes excellent customer service?”
Read report →“What is your motivation for wanting to volunteer with Kaiser?”
Read report →“Regarding Kaiser, why did you decide to apply?”
Read report →Formats, difficulty and experience
Across all 31 Kaiser Permanente interview reports.