Kaiser Permanente Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 50 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Kaiser Permanente.
Kaiser Permanente
Case Manager
Entry Average Positive experience No offer 1 round
Interview process
Group Panel
Interview formats
Behavioral Group
It was a group interview with a panel of two people and four other candidates. They asked behavioral questions, like using the STAR method. Make sure to talk about your resume experience and have it handy so you can recall dates and tasks quickly. Focus on describing your recent work history and don't go back more than 7 years unless they ask about skills or experience related to that time.
Confirmed questions1 question
- How would you manage competing priorities?
Kaiser Permanente
Assistant Manager
Mid Difficult Positive experience Accept offer 3 rounds
Interview process
Panel Panel Panel
Interview formats
Behavioral Behavioral Behavioral Behavioral Behavioral
The role involves overseeing a unit of 40 to 80 beds, which includes conducting employee reviews, meeting regional targets, and managing attendance. The assistant manager is expected to align with the established management style and work philosophy. A key responsibility is to champion one or two specific issues within the unit, guiding, directing, and correcting front-line staff to ensure adherence to standards. The interview process consisted of three separate panel interviews. The first panel comprised management and educators. The second panel included physicians. The third and final panel was composed of front-line staff members. Each panel interview lasted approximately one hour.
Confirmed questions5 questions
- Describe how you would manage presenting and backing a concept you personally disagree with.
- How would you approach coaching a front-line employee to enhance their performance?
- If two staff members were in a heated debate, what steps would you take to support them, the patients, and achieve regional goals?
Kaiser Permanente
Manager
Manager Easy Negative experience Decline offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Panel Background check Offer
Interview formats
Behavioral Technical Presentation
I was contacted by a third-party recruiter about a role. We discussed salary expectations, and although initially lower, they were able to negotiate an increased range. The first interview was a phone screen with the direct supervisor, covering my background, relevant experience to Kaiser, and my motivation for the role. They also wanted to get to know me personally. Following that, I had two separate panel interviews conducted over the phone. The first was with peers (staff and manager level), which felt a bit unwelcoming and focused on team collaboration, remote work, and project experience. The second panel was with management and leadership, where they outlined their vision and how I would fit in. Questions here focused on staff management, project execution, overcoming challenges, leadership, and communication. Shortly after, HR extended an offer, but it was significantly below my expectations and prior discussions. I didn't formally decline but acknowledged it. The recruiter was also surprised. It seems they prioritized internal pay equity and filling a lower-level role. Ultimately, I declined the offer and subsequent counter-offers, feeling the process was misleading given my upfront salary expectations and other competitive offers. I question the practice of advertising one role and then shifting to another without clear communication.
Confirmed questions6 questions
- Could you describe your experience in managing teams?
- What kinds of projects have you been involved in?
- Have you worked in the healthcare industry before?
Kaiser Permanente Manager Interview Questions
Quoted word for word from Kaiser Permanente interview reports.
“Regarding PPACA, what actions do you suggest we take to prepare?”
Read reports →“What would you do if you disagreed with a doctor's order?”
Read reports →“How would you handle staff nurses complaining that your manager colleagues are showing favoritism and treating nurses unfairly?”
Read reports →“Describe a situation where you had to inform a patient about a mistake you made.”
Read reports →“If two staff members were in a heated debate, what steps would you take to support them, the patients, and achieve regional goals?”
Read report →“How would you approach coaching a front-line employee to enhance their performance?”
Read report →“Looking back on past experiences, what would you change about how you handled them?”
Read report →“Describe how you would handle internal conflicts and organizational politics when performing your job duties.”
Read report →“Tell me about a time you had to deliver bad news but still keep things under control.”
Read report →Formats, difficulty and experience
Across all 50 Kaiser Permanente interview reports.