Justworks Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 17 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Justworks.
Justworks
Account Manager
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Presentation Background check Offer
Interview formats
Behavioral Case Presentation Other
Started with a TA reaching out to pitch the role, which I accepted. Then had a phone screen with the recruiter. After that, I had a round robin with three hiring managers where I was asked about my past sales experience and some psychological/complex situation questions. The final round was a meet and greet with another hiring manager, followed by a role play involving cold outreach. I was initially told the final stage would be a powerpoint presentation, but the hiring manager said it wasn't necessary and I could just email it. Three days later, I was told I wouldn't be offered the role because I didn't complete the presentation and took 'no' for an answer too easily, which wasn't accurate given the conversation. This miscommunication led to me not getting the offer.
Confirmed questions2 questions
- What's an area where people overestimate your abilities?
- What's an area where people underestimate your abilities?
Justworks
Account Manager
Mid Average Negative experience Accept offer 4 rounds
Interview process
Recruiter call Take home Onsite Onsite
Interview formats
Behavioral Technical
So, first there was this phone screening, just a chat about the job, the company, and my history. Then, they sent an email with a few test questions, like, actual account manager stuff, to see how I'd handle them. After that, I went in person. I met three managers, each for about 30 minutes, talking about my background, how my skills fit, and some standard interview questions. As I was leaving, the recruiter asked if I could stick around to meet more folks. Since I'd flown in, I was able to meet two more people for about 45 minutes each. We dove deeper into my goals, what motivated me at previous jobs, and more about Justworks.
Confirmed questions1 question
- Can you teach me something?
Justworks
Account Manager
Mid Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical
It started with a standard phone screen, then moved to a tag-team style one-on-one. Different people from the department came in to talk. They took notes, some on laptops, which was a bit distracting. An HR person joined at the end. If you moved forward, you'd then talk to the CEO. They were quick, and you'd know within a day or two.
Confirmed questions3 questions
- Can you share an instance where you exceeded expectations?
- How would you handle a coworker who isn't performing well?
- Have you ever created and implemented a new process?
Justworks Account Manager Interview Questions
Quoted word for word from Justworks interview reports.
“Can you share an instance of poor customer service?”
Read reports →“Can you teach me something?”
Read reports →“How would you handle a coworker who isn't performing well?”
Read reports →“Can you share the peak and low points from your college experience?”
Read reports →“What's an area where people underestimate your abilities?”
Read report →“What's an area where people overestimate your abilities?”
Read report →“Can you share an instance of exceptional customer service?”
Read report →“Could you explain your understanding of DEI?”
Read report →“How do you typically handle criticism from your supervisor?”
Read report →Formats, difficulty and experience
Across all 17 Justworks interview reports.