Journeys Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 240 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Journeys.
Journeys
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
It was a 2-step interview. First, I had a quick phone chat with the Manager. Then, I was invited for a second in-person meeting to discuss my retail experience. They also asked about my availability, specifically if I can work weekends and holidays.
Confirmed questions4 questions
- What's your retail industry experience?
- Have you done commission-based work before?
- Why are you interested in this job?
Journeys
Sales Associate
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
The interview process felt unserious. They were not planning to hire anyone until the back-to-school season but posted the job and interviewed people in May. A call would have been better than wasting people's time, or they could have just cut the interview short.
Confirmed questions2 questions
- What's your favorite sneaker?
- Tell me about the shoes Journey's sells.
Journeys
Sales Associate
Entry Difficult Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
There are about 10 situational questions in the interview process. These questions are mostly 'what would you do if…' or 'how would you handle this…' type questions. They are not overly difficult but do require some thought. It's a good idea to research and practice the STAR technique beforehand, as it will help you a lot.
Confirmed questions1 question
- Describe a time you dealt with a challenging customer and how you managed the situation.
Journeys Sales Associate Interview Questions
Quoted word for word from Journeys interview reports.
“If you could pick a superhero power to stop a zombie apocalypse, what would it be?”
Read reports →“Can you sell one of the items on the table to the person next to you?”
Read reports →“What would you do if we didn't have the customer's size in the shoe they wanted?”
Read reports →“Which shoe would you pick to sell, and how would you go about selling it?”
Read reports →“What is an example of a time when you couldn't fulfill or couldn't help a customer?”
Read report →“Describe a situation where you observed a coworker speaking negatively about another coworker. How would you handle it?”
Read report →“Can you share your best experience as a customer in a restaurant or retail setting?”
Read report →“Can you give an example of when you had to persuade a customer to buy something?”
Read report →“Do you have any health issues or disabilities that might affect your ability to do the job?”
Read report →Formats, difficulty and experience
Across all 240 Journeys interview reports.