Journeys Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Journeys.
Journeys
Cashier
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview process was really good and quick. I was a little bit nervous at first when I started because this was my first job interview but it was really good and calm after a while.
Confirmed questions1 question
- Discussed availability and transportation.
Journeys
Cashier
Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call Group
Interview formats
Behavioral Group
I submitted an application online and then called a few days later to talk to a manager. They invited me to a group interview, but there wasn't really a set meeting spot. There were five of us applying, and nobody else seemed dressed for an interview. The manager came across as pretty arrogant.
Confirmed questions1 question
- What would you do if a customer was unhappy?
Journeys
Cashier
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
I applied for a cashier job online and got a call the next morning. I went for the interview at the mall, but I got lost because I didn't know the mall well and went to the wrong store (Journeys Underground instead of the main Journeys). After some confusion and being directed to the correct store, I eventually found it and was still early for my interview.
Confirmed questions1 question
- Tell me about a time you helped someone make the correct decision.
Journeys Retail Associate Interview Questions
Quoted word for word from Journeys interview reports.
“Discussed availability and transportation.”
Read reports →“What would you do if a customer was unhappy?”
Read reports →“What are your available working hours?”
Read reports →“Tell me about a time you helped someone make the correct decision.”
Read reports →“Can you describe a time you handled a stressful situation?”
Read report →Formats, difficulty and experience
Across all 5 Journeys interview reports.