
Journeys Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 27 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Journeys.
Assistant Manager
You'll have two in-person interviews, one with each of the managers, and then you might have one with a sales lead. They'll ask you different questions about retail and your skills. Some questions might be about your favorite shoes and if you know what brands Journeys sells.
- What steps would you take to resolve a situation where a customer was unhappy with their experience?
- Can you tell me about some of your favorite shoes?
- Are you familiar with the brands that Journeys carries?
Manager
I got a call for an interview and during the interview they offered me to be a co manager since I had previous managing experience. They had me come in for a second interview. I wasn't told it'd be a group interview. Another person came in and they had previous experience working for journey's. They read questions off a piece of paper, asked her mainly easy ones and ones that were a little harder for me. As I was answering, they were not paying attention to me. I mentioned one thing a few times throughout my answers and a few questions later they asked me "you had that at your old job?" and I was frustrated since I had already mentioned that a few times before. They were already set on the other person who already had experience but no brains. This was my second time applying and interviewing for journey's, the one before acted the same way when I was interviewing with them. I still haven't received a call from them, so I am not sure if I will.
- How have you handled telling an employee they weren't performing well?
Assistant Manager
The interview process was really in-depth, and overall, I had good feelings about the company and the position. AMIT was very thorough and made me feel comfortable during the interview process. They made advancement within the company sound very plausible and achievable.
- Can you describe a situation you encountered and how you dealt with it?
- What are your general situational questions?
Journeys Manager Interview Questions
Quoted word for word from Journeys interview reports.
“Are you familiar with the brands that Journeys carries?”
Read reports →“Can you try to sell me one thing that you are wearing?”
Read reports →“Can you tell me about some of your favorite shoes?”
Read reports →“What was the result of that conversation for the employee?”
Read reports →“Would you be open to relocating?”
Read report →“Describe a situation where you had to deliver feedback to a colleague about their underperformance.”
Read report →“What are your plans for the next five years?”
Read report →“What makes you want to be an assistant manager?”
Read report →“How have you handled telling an employee they weren't performing well?”
Read report →Formats, difficulty and experience
Across all 27 Journeys interview reports.