Jimmy John's Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Jimmy John's.
Jimmy John's
Assistant Manager
Manager Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Other
It was pretty easy, they just hired me from within the company. They usually prefer to hire people who have worked for them before. Sometimes they do hire externally, but usually people with experience.
Confirmed questions1 question
- What is your approach when dealing with an irate customer?
Jimmy John's
Assistant Manager
Manager Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
I reached out to the owner of this franchise while working for another franchise of the same company. She mentioned she needed an assistant manager for her new store and was pleased I'd contacted her. After discussing with my current owner, I got the approval to start the interview process. About a week later, I met with her and her husband, the other owner. They explained the demands of the role (long hours, fast-paced environment, new store), and I confirmed I was prepared for it. A week after that, I had a meeting with the owners and an investor. They posed questions about how I would manage specific situations as a manager. They were pleased with my responses and extended a job offer the following day. Upon accepting, they informed me I would be sent to Jimmy John's Training School soon. After completing the three-week course in Champaign, IL, I worked out of their home until the store's opening. The rest is history.
Confirmed questions1 question
- How would you handle employees getting into a physical altercation in the store?
Jimmy John's
Assistant Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
So basically, first you'll chat with someone on the phone, and then you'll come in for an in-person interview with the hiring manager. We'll talk about stuff like leading the team, helping customers, and how things run day-to-day.
Confirmed questions1 question
- Tell me about a time you had to deal with a conflict between team members and what you did about it.
Jimmy John's Manager Interview Questions
Quoted word for word from Jimmy John's interview reports.
“How long does recovery typically take after a severe shoulder dislocation?”
Read reports →“How would you handle employees getting into a physical altercation in the store?”
Read reports →“What's a goal you want to achieve in the next year?”
Read reports →“What is your approach when dealing with an irate customer?”
Read reports →“What is your approach to managing subordinates effectively?”
Read report →“Are you passionate?”
Read report →“What challenges do you face today”
Read report →“What's your availability for this role?”
Read report →“How do you handle challenging individuals?”
Read report →Formats, difficulty and experience
Across all 15 Jimmy John's interview reports.