JCPenney Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 27 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at JCPenney.
JCPenney
Sales
Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was an online text message interview. We had a back and forth conversation. They asked general questions about my interest and fit for the role. The person texting me was nice. I was asked about my education and given topics about rhetoric to answer. Overall, it was a positive experience.
Confirmed questions1 question
- What is your greatest weakness?
JCPenney
Sales Supervisor
Mid Average Neutral experience No offer 2 rounds
Interview process
Phone screen Onsite
Interview formats
Behavioral
It started with a phone screening. Then I had an in-person interview with the manager, assistant manager and GM, all back to back. I thought it went really well. They said they would let me know four days later, after they concluded the rest of the interviews. It's now been two weeks and I haven't heard anything. No rejection, nothing. Very unprofessional.
Confirmed questions1 question
- Can you share your experience in a similar role?
JCPenney
Sales Support
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Group Background check Offer
Interview formats
Group Presentation Behavioral
I applied online and about a week and a half later, a recruiter from JCP called me for a phone interview. After that, I was invited for an in-person interview. When I got there, it turned out to be a group interview, which was a surprise! We had to work together to build something and then present new ideas from a list given to us. It went pretty well, and I think they were assessing teamwork, leadership, and how well we follow directions. I made an effort to interact with everyone to show my interpersonal skills, while some others were a bit too overbearing. After the last activity, the managers spoke with us individually about our availability. They also asked about specific things on my application, which seemed to be a precursor to an offer. I was then asked if I could start training in the coming days and if I had a preference for department or if I wanted to work behind the scenes. This whole experience was quite unique and very professional compared to other interviews I've had. The staff were friendly and provided contact information for any further questions.
Confirmed questions1 question
- The hardest part was explaining to the group how to build the little house during the exercise.
JCPenney Sales Representative Interview Questions
Quoted word for word from JCPenney interview reports.
“Given that 1 foot of string costs 10 cents, how many feet of string can be purchased for 60 cents?”
Read reports →“Given some options, which store or business venture do you think would most benefit J.C. Penney?”
Read reports →“How would you handle an employee stealing, and what do you think their punishment should be and why?”
Read reports →“What would you do if a customer was getting angry in the fitting room queue while another customer was getting angry in the till line?”
Read reports →“Can you tell me your favorite color?”
Read report →“How would you handle a situation with a long queue at the fitting room and an angry customer waiting in line?”
Read report →“What are your thoughts on our recent changes?”
Read report →“Can you, as a team leader, view a picture and remember its key features, then direct your team on how to construct the building?”
Read report →“What are you currently studying?”
Read report →Formats, difficulty and experience
Across all 27 JCPenney interview reports.