J&B Medical Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at J&B Medical.
J&B Medical
Customer Service Representative
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Technical Behavioral
After sending in my resume, I got a call to complete a test. The test had math and reading questions. Then, I had an in-house interview. During the interview, they asked about my attendance, punctuality, and call-off record from my last job. They also asked about a time I brought a group together in a past job, if I was in charge of any projects, and many customer service-related questions.
Confirmed questions1 question
- Can you tell me about your attendance record and if you were consistent in your work?
J&B Medical
Customer Service Representative
Entry Average Negative experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
When I got to the interview, I overheard some really unprofessional conversations in the waiting area between the receptionist and other staff. Even though it's a secure place that needs a receptionist to let people in (to follow HIPAA rules), she was talking to another employee about how she had too many patient accounts to handle. I should've just left then.
Confirmed questions1 question
- Is this your first time working in a family-owned business?
J&B Medical
Customer Service Representative
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Take home Technical screen Onsite
Interview formats
Behavioral Technical Other
I submitted my application online. Once I got there, I filled out another application and then took a computer test and a personality test. The interview itself was a straightforward Q&A, asking about company information. It seemed to go well because they asked me to come back for a second meeting since the main decision maker had to leave early due to sickness.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
J&B Medical Customer Support Representative Interview Questions
Quoted word for word from J&B Medical interview reports.
“Can you share who has been a role model for you and why?”
Read reports →“Is this your first time working in a family-owned business?”
Read reports →“What are your personal or professional goals?”
Read reports →“Can you tell me about your attendance record and if you were consistent in your work?”
Read reports →“What makes you a suitable candidate for this role?”
Read report →“Can you describe your previous work experiences?”
Read report →Formats, difficulty and experience
Across all 6 J&B Medical interview reports.