Ivanti Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Ivanti.
Ivanti
Technical Support Engineer
Entry Easy Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I applied online back on February 11th, 2017. It wasn't until March 31st that they got back to me to set up a phone interview. We spoke on April 5th for about 30 minutes. I got rejected on 4/10/2017.
Confirmed questions1 question
- Can you tell me about your background?
Ivanti
Technical Support Engineer
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Panel Onsite
Interview formats
Behavioral Technical Coding
First, I got a call from the recruitment team, they talked about what they are looking for and asked about my background. Then, I had a Zoom meeting with the support manager. We chatted about what I know and the tech I've used. It was a really nice conversation. He also asked me about tough situations I faced in my old job. This part was mostly about how I communicate and behave (90%), with just a little bit of tech (10%). After that, there was a panel interview with a manager, a lead, and an engineer. They asked some good questions about PCs, networking, and SQL. They also asked about challenges at my previous job and how I handled them. The final round was with the region head, and it was all technical. You should definitely prepare thoroughly for this last one.
Confirmed questions6 questions
- How do you approach resolving a network issue on a remote PC?
- Explain your process for troubleshooting a 'network path not found' error.
- Can you interpret the given SQL query?
Ivanti
Technical Support Engineer
Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical Presentation
Got messaged on LinkedIn by a recruiter, then had a 20 min call with her to go over the role and company. Next, had an hour-long interview with a director, manager, and supervisor where they dug into my experience and technical skills. After that, they gave me a task using a software to see my troubleshooting skills and I had to install and fix it. The next interview was with the same people plus HR, and I had to give a presentation on my findings. This was at the end of the day on a Friday. Woke up Tuesday to an email about next steps, and had an offer by Wednesday morning.
Confirmed questions2 questions
- Can you describe your SQL knowledge?
- Further questions regarding your SQL expertise.
Ivanti Technical Support Engineer Interview Questions
Quoted word for word from Ivanti interview reports.
“What is Wireshark and how is it used?”
Read reports →“Could you explain the difference between TCP and UDP?”
Read reports →“Describe Active Directory and its function.”
Read reports →“When faced with high packet loss in a network link, what would be your initial troubleshooting steps?”
Read reports →“Can you interpret the given SQL query?”
Read report →“How would you explain a relational database to a five-year-old?”
Read report →“Could you explain what TCP is and detail the steps involved in a client/server TCP session?”
Read report →“Explain your process for troubleshooting a 'network path not found' error.”
Read report →“How do you approach resolving a network issue on a remote PC?”
Read report →Formats, difficulty and experience
Across all 7 Ivanti interview reports.