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itsu Team Member Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 15 interview experiences · FREE TO READ

1.3 Rounds average
Easy Typical difficulty
73.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at itsu.

Showing 3 of 15
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Team Member

Operations · nearly a year ago

Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I applied online and got an invite for a Zoom interview a few days later. The interview was really short. The interviewer didn't share much about the job itself but asked if I had experience in hospitality. They also asked about my preferred shifts and when I could work, which made me think they're mainly looking for people who can work any shift pattern at any time.

Confirmed questions4 questions
  • Can you introduce yourself?
  • What motivates your interest in working at Itsu?
  • What draws you to working in the hospitality sector?
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itsu

Team Member

Operations · nearly a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Presentation Background check Offer
Interview formats
Behavioral Technical Presentation

First, had an online interview on teams. Then, was invited for a trial shift. It started by meeting the team, then they asked about my availability before the trial shift. The trial shift was 2 hours long where I worked at the back, shadowing a staff member. I made a few mistakes, but the atmosphere was nice and all the staff were lovely. At the end, I had a quick interview with the manager. It was quick, and not stressful at all.

Confirmed questions8 questions
  • Can you tell me about yourself?
  • Do you have any relevant experience?
  • What makes you want to work at itsu?
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itsu

Team Member

Other · a year ago

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

Going through the process with this team was an exceptional experience—truly the best I have encountered. The team demonstrated an outstanding level of professionalism, dedication, and collaboration, making the entire process smooth and enjoyable. One particular professional stood out for their remarkable respectfulness, politeness, and high standards of professionalism. Their attention to detail and willingness to support at every stage were truly commendable. This process left me feeling confident and valued, and it set a new benchmark for excellence in teamwork and professionalism.

Confirmed questions1 question
  • Could you share a little about yourself?

itsu Team Member Interview Questions

Quoted word for word from itsu interview reports.

Are there any holidays you have planned in the upcoming month?

Read reports

Do you have any plans for further studies in the future?

Read report

How do you go about building trust with your teammates?

Read report

Formats, difficulty and experience

Across all 15 itsu interview reports.

Interview formats

Behavioral 73.7%
Other 15.8%
Technical 5.3%
Presentation 5.3%

Interview difficulty

Easy 60%
Average 40%
Difficult 0%

Candidate experience

Positive 73.3%
Neutral 20%
Negative 6.7%