IRI Client Services Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at IRI.
IRI
Client Service Analyst
Entry Difficult Negative experience No offer 5 rounds
Interview process
Recruiter call Technical screen Take home Onsite Panel
Interview formats
Behavioral Technical
The interview process started with a 30-minute phone call, then an Excel skills assessment. After that, I had an interview with the hiring manager and two separate one-hour panel interviews. Throughout the process, I kept asking about when a decision would be made and when the hiring would happen, but nobody seemed to know the exact plans. I got through all the rounds and was told I'd hear back in two weeks. I followed up twice but never got a response. It felt like a waste of my time, and I wouldn't recommend interviewing with this company.
Confirmed questions2 questions
- Were you asked mostly situational questions?
- Was the interview environment relaxed and friendly?
IRI
Client Service Analyst
Mid Average Positive experience Accept offer 3 rounds
Interview process
Phone screen Onsite
Interview formats
Technical Behavioral
The interview process involved several phone interviews, followed by an in-person meeting with the on-site team. Everyone was pleasant and professional and explained the position well. There was a lot of transparency and professionalism throughout.
Confirmed questions2 questions
- Are you familiar with using Pivot tables?
- Can you describe how you manage conflict situations?
IRI
Client Services Manager
Manager Easy Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
IRI reached out to me about this role, but they were unwilling to share the job description or details about the salary and benefits. I'm hesitant to move forward with an interview when I have no information about the responsibilities or compensation.
Confirmed questions1 question
- Can you describe a situation where...
IRI Client Services Interview Questions
Quoted word for word from IRI interview reports.
“Were the same questions asked repeatedly?”
Read reports →“Was the Excel test easy?”
Read reports →“How do you approach managing multiple deadlines effectively?”
Read reports →“Are you familiar with using Pivot tables?”
Read reports →“What are your strategies for delivering unwelcome or challenging news to clients?”
Read report →“Was the interview environment relaxed and friendly?”
Read report →“How do you approach building client relationships, both face-to-face and virtually?”
Read report →“What was your least favorite thing about your last job?”
Read report →“Can you share an instance where you used data to guide a decision?”
Read report →Formats, difficulty and experience
Across all 14 IRI interview reports.