iQor Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 283 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 283 reportsCandidate interview experiences
First-hand accounts from people who interviewed at iQor.
iQor
Customer Service Representative
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Technical screen Recruiter call Phone screen
Interview formats
Other Behavioral
It took about a month. First, there was an assessment, I think it was to check my English skills and work ethic. Then, a 30-minute in-person initial interview, followed by a final interview over the phone.
Confirmed questions1 question
- Could you explain what the color yellow looks like to someone who is blind?
iQor
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral Technical Other
We did an initial face-to-face interview at their job caravan. They asked me general questions like what I know about being a CSR, why BPOs exist, what I can contribute, and where I see myself in 5 years. The final round was a phone call where they asked situational questions and tested my empathy. It was mostly about clarifying my government requirements and my possible start date if I got hired. Tip: watch yt interviews about BPOs and prepare your answers beforehand. Try to make it not sound like you memorized them.
Confirmed questions2 questions
- What is a Business Process Outsourcing?
- Can you define what a Customer Service Representative does?
iQor
Telesales Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
There were 3 sets of interviews. The first one was just initial to make sure things written on the resume where correct, the second one was to gauge your understanding about the role and I think the hardest one is the the final interview usually conducted by the higher ups
Confirmed questions2 questions
- Could you tell me why you left your previous job, and what you liked about your former employer?
- Tell me about your previous role and what you enjoyed about the company you worked for.
iQor
BPO Agent
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Take home
Interview formats
Behavioral Technical
They asked for my background and a simple intro, then some problem-solving questions. After that, they looked over my CV and asked more about my previous work experience. Then, they asked if I had any training certifications from accredited places. Finally, I got a QR code to answer some basic BPO questions.
Confirmed questions5 questions
- What's your approach when dealing with a customer who's frustrated about an issue?
- Tell me about your background and give me a brief introduction.
- Can you go into more detail about your previous job experiences?
iQor Interview Questions
Quoted word for word from iQor interview reports.
“Write a program to count the number of characters in a given sentence.”
Read reports →“Could you explain what the color yellow looks like to someone who is blind?”
Read reports →“What is white like, in a way that a blind person could understand?”
Read reports →“Can you explain what the color red is like to a blind person?”
Read reports →“How would you describe the color yellow if you were talking to a blind person?”
Read report →“How would you describe the color blue to someone who is blind?”
Read report →“Can you explain how to guide a customer to enable Wifi through their cellphone's settings app?”
Read report →“If you could travel back to any point in time, when would you choose to go?”
Read report →“How would you resolve an error in a git header encountered during a pull request merge?”
Read report →Formats, difficulty and experience
Across all 283 iQor interview reports.