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Intermedia Technical Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

2.4 Rounds average
Average Typical difficulty
85.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Intermedia.

Showing 3 of 7
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Intermedia

Technical Support Engineer

Engineering · more than a year ago

Entry Difficult Positive experience No offer 3 rounds
Interview process
Recruiter call Take home Background check
Interview formats
Technical Other

I sent in my resume and cover letter, then took an online test. It took a lot of time like most job applications do. After I submitted everything for intermedia.net and got the usual automated reply, a person from Intermedia emailed the next day saying the IT manager didn't think I was the best fit. While I was hoping for a different outcome, I really appreciated them taking the time to let me know. It was a classy move, unlike other companies. Good luck to those applying next.

Confirmed questions1 question
  • How would someone perform a manual SMTP session, considering the variations in systems and the fact that it's been a while and I'm recalling from memory?
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Intermedia

Technical Support Engineer

Engineering · more than a year ago

Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical

The interview was okay, but the HR representative was unprofessional.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Intermedia

Technical Support Engineer

Engineering

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

I applied online and the recruiter got back to me the same day. They offered me a choice of interview dates and times. First, I had a chat with the recruiter, then a second interview with my potential supervisor. Both the interviewer and recruiter were friendly and professional. They communicated promptly and kept me informed throughout.

Confirmed questions1 question
  • Can you troubleshoot an MX record issue with an Exchange server in a mock scenario?

Intermedia Technical Support Engineer Interview Questions

Quoted word for word from Intermedia interview reports.

How would someone perform a manual SMTP session, considering the variations in systems and the fact that it's been a while and I'm recalling from memory?

Read reports

Can you troubleshoot an MX record issue with an Exchange server in a mock scenario?

Read reports

Formats, difficulty and experience

Across all 7 Intermedia interview reports.

Interview formats

Technical 50%
Behavioral 42.9%
Other 7.1%

Interview difficulty

Easy 14.3%
Average 71.4%
Difficult 14.3%

Candidate experience

Positive 85.7%
Neutral 14.3%