Intercom Sales Development Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Intercom.
Intercom
Sales Development Representative
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
First up was a 15-minute recruiter screening call. They're checking if you're a good fit and want to get to know you. Make sure you're ready to talk about your experiences and why you're interested in joining Intercom.
Confirmed questions1 question
- Could you tell me about yourself?
Intercom
Sales Development Representative
Entry Difficult Positive experience Decline offer 3 rounds
Interview process
Recruiter call Background check Presentation
Interview formats
Behavioral Presentation
The interview process at Intercom felt personalized and engaging. My recruiter kept in touch and set up good interviews with the hiring manager and team. Everyone seemed to really connect with the company's values and culture. For example, interviewers researched my background beforehand instead of asking me to explain my previous companies. This personal touch made the remote interview experience better. The role play part was challenging; unlike typical interviews that are just conversations, this one involved objection handling for Intercom. The feedback provided was helpful and delivered professionally.
Confirmed questions2 questions
- What makes you want to join Intercom?
- What motivated you to pursue a career in sales?
Intercom
Sales Development Representative
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
I got an email from the recruiter, then had a phone interview, and then an in person interview. The SDR manager was really unwelcoming, even saying I should have researched him better on LinkedIn when I didn't even have his last name. I had to chase the recruiter to set up the phone interview. I was excited for the call, but he was confrontational from the start, making me wonder why after just two minutes on the phone. I wanted to learn about the company and expected a warm conversation, not this. It was a disappointing experience, especially from a great young company like Intercom.
Confirmed questions3 questions
- So, why are you interested in Intercom?
- Can you explain your preference for inbound sales over outbound?
- Could you walk me through your background?
Intercom Sales Development Representative Interview Questions
Quoted word for word from Intercom interview reports.
“How would you structure your day as an SDR?”
Read reports →“What companies would you target as potential clients?”
Read reports →“Can you explain your preference for inbound sales over outbound?”
Read reports →“Why are you interested in Intercom?”
Read reports →“Can you describe your approach to researching and writing an email?”
Read report →“What motivated you to pursue a career in sales?”
Read report →“What makes you want to join Intercom?”
Read report →“What motivates your desire to join Intercom?”
Read report →Formats, difficulty and experience
Across all 8 Intercom interview reports.