Intercom Account Executive Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Intercom.
Intercom
Account Executive
Senior Average Positive experience No offer 3 rounds
Interview process
Recruiter call Background check Presentation
Interview formats
Behavioral Presentation
The interview process was great – clear, quick, and they gave feedback. It started with a screening, then a culture interview with the Hiring Manager, and finished with a pitch to a Sales Engineer, the Hiring Manager, and the Sales Director. They asked me to pitch my current company.
Confirmed questions2 questions
- What made you interested in joining Intercom?
- Could you present your current company?
Intercom
Account Executive
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation
I first had a chat with the VP of Sales, it was a phone call to get to know each other and our thoughts on sales. They wanted to see if I could ask good questions, was curious, excited about the product, and could figure out business models. After some emails, we met up in person for a coffee/beer. Then I met with some other folks at the company. Finally, I did a 30-minute demo of another product to the VP of Sales, to check out my demo skills. Keep in mind, this was when the team was just starting, so things were a bit different then.
Confirmed questions3 questions
- Tell me about other products that you're passionate about.
- What are your thoughts on current and future sales strategies?
- How do you ensure you drive the conversation forward and maintain interest in all your interactions?
Intercom
Account Executive
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I was contacted by a recruiter at Intercom for an Account Executive role. The recruiter conversation was good, but the hiring manager was not. The hiring manager was almost 10 minutes late to our 30 minute interview and didn't say anything about it. He asked standard sales interview questions like what my current role and product were. He also said that my current product couldn't be SaaS because it wasn't subscription-based, which is incorrect. I later got an email from the recruiter stating that the hiring manager didn't think I was a good fit due to my experience not aligning.
Confirmed questions3 questions
- Can you describe your current role and the product you sell? What sales methodologies do you employ? Walk me through your resume.
- What sales methodologies are you currently using?
- Talk me through your resume.
Intercom Account Executive Interview Questions
Quoted word for word from Intercom interview reports.
“How do you keep learning and educating yourself?”
Read reports →“What's your typical deal size?”
Read reports →“What strategies would you use to make sure our product or service gets successfully onboarded and adopted by customers in LATAM?”
Read reports →“How do you ensure you drive the conversation forward and maintain interest in all your interactions?”
Read reports →“What sales methodologies are you currently using?”
Read report →“Can you share an example of a customer success initiative or project you managed that was specifically for the LATAM market?”
Read report →“What are your thoughts on current and future sales strategies?”
Read report →“Tell me about other products that you're passionate about.”
Read report →“Have you worked with acquiring new logos before?”
Read report →Formats, difficulty and experience
Across all 8 Intercom interview reports.