Intelcia Customer Support Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Intelcia.
Intelcia
Call Center Agent
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral
It was an online interview. HR asked me to introduce myself in English while another HR was monitoring and taking notes. At the end, they told me I was accepted, but I still need to work on some mistakes.
Confirmed questions1 question
- Can you tell me about yourself.
Intelcia
Call Center Agent
Entry Easy Negative experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral
Entrevista por telefone que levou à contratação. Perguntas simples e um questionamento sobre a autorização de residência para trabalhar em Portugal. Também perguntaram sobre experiência prévia em call center, especificamente no atendimento aos usuários do sistema nacional de saúde em Portugal para o agendamento de vacinas.
Confirmed questions4 questions
- Poderia falar sobre sua disponibilidade?
- É necessário ter autorização de residência para trabalhar em Portugal, você a possui?
- Você tem experiência anterior em atendimento ao cliente em call center?
Intelcia
Call Center Agent
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral Other
i went in, there was a security guard and a woman in the reception office. i asked her that i was to do an interview that they already called me for it, and made an appointment with me. then she took my resume and started asking me randomly, i didn't feel comfortable at all i was so confused, i started replying kinda then i asked for an anglophone job ( in their website u don't choose any ) and she said i'll note that in your resume, when we have a job for u we will call .
Confirmed questions2 questions
- When did you obtain your high school degree?
- When do you plan to resume your studies?
Intelcia Customer Support Interview Questions
Quoted word for word from Intelcia interview reports.
“When did you obtain your high school degree?”
Read reports →“When do you plan to resume your studies?”
Read reports →“How would you handle an angry customer?”
Read reports →Formats, difficulty and experience
Across all 5 Intelcia interview reports.