InfoCision Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 39 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at InfoCision.
InfoCision
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I applied online and got an email right away to call to set up an interview. The next day I called and the lady on the phone asked me a few questions, which felt like a mini interview. She then told me I'd have another interview and should have something to read ready. We scheduled a phone interview for the next day. The interviewer was 2 minutes late but really nice and made me feel comfortable. She went over company and job details, making sure I understood everything and asking if I had questions. The interview lasted about 10 minutes and was pretty easy!
Confirmed questions8 questions
- Are you a determined person?
- Why do you think we should hire you?
- What are three distractions you experience at home?
InfoCision
Customer Service Representative
Entry Easy Negative experience Decline offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral Other
When I got to the interview, I was in the reception area and had to fill out some forms. Then, I had to use a computer to complete more tasks. While doing this, I could hear the receptionist talking about her personal health issues and her thoughts on another employee. The person who interviewed me was nice, but the pay was too low, only minimum wage unless I worked late, and the hours in general weren't feasible for me.
Confirmed questions5 questions
- Tell me about your experience and why you want to work here.
- What are your thoughts on the company?
- Do you think the company is hiring a lot of people?
InfoCision
Customer Service Representative
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
I saw the job opening online and called the hotline. A friendly person scheduled me for an interview the next day. I got there a bit early and was greeted nicely. While I was looking over some papers, someone came out dressed as a Star Wars character because it was character dress-up day, which seemed fun. The interview gave me a clear idea of the job. The HR person called me back in 2-3 days to see if I was still interested in starting.
Confirmed questions1 question
- What drives your success?
InfoCision Customer Support Representative Interview Questions
Quoted word for word from InfoCision interview reports.
“Do you possess a cell phone or a landline?”
Read reports →“What's your view on how often employees should take time off?”
Read reports →“Have you ever received any parking tickets, fines, or been arrested for any reason?”
Read reports →“Do you think the company is hiring a lot of people?”
Read reports →“Could you please read a passage from a book or article?”
Read report →“Do you think the company would offer a job to almost anyone?”
Read report →“Do you think the company has a high turnover rate?”
Read report →“Can you please read one of the passages they sent you via email?”
Read report →“Do you have any appointments or obligations that would prevent you from the mandatory training, given that the first two weeks of training require full attendance?”
Read report →Formats, difficulty and experience
Across all 39 InfoCision interview reports.