InfoCision Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 77 interview experiences · FREE TO READ
Which role are you interviewing for?
10 roles · 77 reportsCandidate interview experiences
First-hand accounts from people who interviewed at InfoCision.
InfoCision
Customer Service Representative
Entry Average Negative experience Accept offer 1 round
Interview process
Take home
Interview formats
Behavioral
The process was really quick and simple. It involved completing an assessment to demonstrate your customer service abilities. It primarily consisted of scenario-based questions about managing interactions with customers and deciding how to act in specific customer-related circumstances. During the assessment, you're given advice on how to correctly manage certain scenarios if you happen to get a question wrong.
Confirmed questions1 question
- What's your approach to handling a situation involving an upset customer?
InfoCision
Communicator
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
It was a pretty easy interview process. I start this week and they did a tech check. Right now I'm waiting for training to begin, and I'm really hoping for the best. I've seen some good and some bad reviews online, but I think every job is really what you make of it. I'm looking to build a career here.
Confirmed questions1 question
- How did you find out about us?
InfoCision
At Home Worker
Entry Easy Negative experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Technical
The interview process was long and they don't tell you about the low pay of $8.35 per hour until the last call. They are rude and treat you like you are a nuisance. They expect you to have a computer with a headset and high-speed internet and a landline. You need a clean record. They set a rude tone from the start, so you know what to expect.
Confirmed questions6 questions
- Can you read 7 to 10 sentences from a book?
- Do you have any criminal convictions in your background?
- What makes you think you'd be a good fit for this job?
InfoCision
Communicator
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Presentation Offer
Interview formats
Behavioral Presentation
I applied online and they messaged me back fast to set up a phone interview. The first phone interview was basically the basics, and the interviewer seemed interested that I speak conversational Spanish, have customer service skills, have worked remotely, and currently work in the retail wellness industry. They also went over what was expected for the in-home, remote employee job and told me to wait for more instructions for a second phone interview. About a week later, I was contacted to set up a second phone interview and was told to be ready to read over the phone. I did that and then about another week later, I got my rejection email! I guess they did not like my reading style!
Confirmed questions5 questions
- Could you please read something aloud over the phone for us?
- Do you have Spanish reading and speaking skills?
- Do you possess customer service skills?
InfoCision Interview Questions
Quoted word for word from InfoCision interview reports.
“Could you please read something aloud over the phone for us?”
Read reports →“Do you possess a cell phone or a landline?”
Read reports →“What's your view on how often employees should take time off?”
Read reports →“Have you ever received any parking tickets, fines, or been arrested for any reason?”
Read reports →“Can you read 7 to 10 sentences from a book?”
Read report →“Are you willing to work for the horrible wage of $8.75 per hour, when McDonald's offers more?”
Read report →“Would you be uncomfortable praying with a customer over the phone?”
Read report →“Have you ever been convicted of a felony or misdemeanor, and if so, when?”
Read report →“Do you think the company is hiring a lot of people?”
Read report →Formats, difficulty and experience
Across all 77 InfoCision interview reports.