
Industrious Social Media Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 26 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Industrious.
Community Manager
The recruiter reached out to schedule a phone call, which I was happy to do. The recruiter was really bubbly and seemed to love working for Industrious, and was happy to answer my questions. After the call, I was told I'd get an email with a task to answer situational questions within two days. However, I never received any follow-up and was ghosted. For a company that talks about hospitality, I was pretty unimpressed and didn't feel like that's how you treat people.
- What is your definition of customer service?
Community Manager
I applied for the job and the recruiter emailed to schedule a call. I replied that I couldn't make those times and asked to chat the next day. She didn't reply for like 3 weeks, then reached out again wanting to do a phone call. It was a long process with 5 interviews total. The first was with the recruiter on the phone, then there were 4 more: one with the Community Manager, one with the Launcher, one with the National Launch Manager, and finally one with the COO. Usually, interviews 2 through 5 were video calls. The interview process was really fast. Interviews 1, 2, and 3 were all back-to-back over three days, and then interviews 4 and 5 were the next week. Once I started interviewing, the whole thing moved super quickly.
- What's making you consider leaving your current or past job?
- Could you explain your approach to prioritizing tasks and managing multiple responsibilities simultaneously?
- Imagine this specific client situation arose; how would you handle it?
Community Manager
The hiring process moved pretty fast and was quite simple. The initial recruiter call was positive and made me feel really enthusiastic about the company. However, the video interview that followed was less enjoyable. I felt prejudged before the conversation even started. The community manager I spoke with appeared completely uninterested in my responses, and their smile didn't reach their eyes. This call shifted my perspective entirely, and I realized it might not be the right place for me. I was told I'd receive an update by Saturday, but I didn't hear back until Wednesday. My main piece of advice would be to respect the interviewee's time and not drag them through the process if they're clearly not a fit.
- Can you describe what hospitality means to you?
Industrious Social Media Manager Interview Questions
Quoted word for word from Industrious interview reports.
“Imagine you have $100 to spend for a Cinco de Mayo celebration for clients at your location, which is part of a weekly celebration. What would be your plan?”
Read reports →“How would you address a noise complaint made by a client or member?”
Read reports →“Assuming the building is 90% occupied, who would you target and how would you approach them for sales?”
Read reports →“If you were to start marketing and outreach in this city, who would be your initial point of contact?”
Read reports →“Could you prioritize these 15 tasks using the provided Prioritization Matrix?”
Read report →“How would you use the community to bring in new companies to work in the offices at Industrious?”
Read report →“What would you do if the operations associate didn't complete tasks for clients in your role as Community Manager?”
Read report →“Describe an instance where you took the initiative on a job, but it didn't succeed, and what you learned from it.”
Read report →“Imagine this specific client situation arose; how would you handle it?”
Read report →Formats, difficulty and experience
Across all 26 Industrious interview reports.