Indra Customer Support Analyst Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Indra.
Indra
Customer Service Analyst
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I had a one-on-one interview with an HR analyst. The interview lasted about an hour. During this time, she explained the salary, benefits, and available schedules. The HR analyst was friendly and made the interviewees feel completely at ease. She informed me on the spot whether I was approved or not.
Confirmed questions1 question
- Reasons Indra should hire me
Indra
Customer Service Analyst
Mid Average Negative experience Accept offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Group Other
I thought the interview should have been individual and applied tests relevant to the position and not have a group dynamic with several people and be more organized in filling out the documents.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Indra
Customer Service Analyst
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Technical screen Onsite
Interview formats
Technical Behavioral
The interview process was totally disorganized and tiring. They advertised the opening but didn't manage how many people should attend, leading to unnecessary overcrowding if everything had been organized. I had to return another day because there wasn't enough space to accommodate everyone. On the interview day, we took a math/logic/Portuguese test, and then had individual interviews. The process was extremely tiring, lasting practically the whole day. Besides that, each interviewer conducted the process differently; some people weren't asked anything beyond their resume, while others were questioned more. Total disorganization and lack of preparation from the company in conducting a selection process like this.
Confirmed questions1 question
- What does humanized customer service mean to you?
Indra Customer Support Analyst Interview Questions
Quoted word for word from Indra interview reports.
“What were the last three series you watched on Netflix?”
Read reports →“If you could place Mount Fuji on Christ the Redeemer (Rio de Janeiro), how would you do it? You can be creative.”
Read reports →“Who has completed higher education?”
Read reports →“What does humanized customer service mean to you?”
Read reports →“What is needed for good customer service?”
Read report →“Where do you see yourself in 3 months?”
Read report →“Tell me about your customer service experience.”
Read report →Formats, difficulty and experience
Across all 10 Indra interview reports.