Implus Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Implus.
Implus
Customer Service Representative
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was quite engaging. All the questions were hypothetical and focused on personality, not really related to my skills or past jobs. This was some time ago, so I hope they've updated their interview approach.
Confirmed questions1 question
- If you could have dinner with three people, who would they be and what's the reason?
Implus
Customer Service Representative
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Technical screen Panel
Interview formats
Behavioral Other
I had two one on one interviews, first with Don and then with Dana. Don's interview lasted about an hour and a half and was mainly a personality test, we talked a lot about sports and funny client stories. It was a relaxed chat and I had fun. He started by asking me to tell him about myself. At the end, he asked some fun questions like favorite food, desired superpower, favorite movie, and which animal's mind I'd want to read. I got a call the next day to schedule an interview with Dana. Her interview was pretty much the same as Don's, just without the sports talk. I think they usually interview together but Dana was out sick for my first interview.
Confirmed questions5 questions
- Can you give me an overview of yourself?
- What's your go-to food?
- If you could have any superpower, what would it be?
Implus
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
I applied through a staffing agency. First, I had a chat with someone from the agency. Then, two days later, I met with Dana and Don at Implus. The interview lasted about an hour and felt pretty easy. They asked me to introduce myself and share a bit about my background, then it was mostly behavioral questions. It seemed like they were more interested in hearing that I could answer the questions rather than the specific answers themselves. Everyone there was super friendly.
Confirmed questions5 questions
- Could you share your favorite TV show?
- What superpower would you choose if you could have one?
- Which animal would you choose to talk to for a day, and why?
Implus Customer Support Representative Interview Questions
Quoted word for word from Implus interview reports.
“For a day, which animal would you choose to read the mind of?”
Read reports →“Who is your favorite superhero?”
Read reports →“Which film is your favorite?”
Read reports →“What superpower would you choose if you could have one?”
Read reports →“Which animal would you choose to talk to for a day, and why?”
Read report →“If you could have dinner with three people, who would they be and what's the reason?”
Read report →“What is your greatest fear?”
Read report →“What's your go-to food?”
Read report →“If you could have any superpower, what would it be?”
Read report →Formats, difficulty and experience
Across all 6 Implus interview reports.