Impark Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Impark.
Impark
Customer Service Representative
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
It started with a quick chat with the HR person. After that, there was a simulation to show what working in a call center is actually like. It's really important to score at least 60% on this test. Also, if you need a specific day off and you talked to HR about it and they said it was cool, make sure to get it in writing in your contract. Like, if you need a day off for a graduation, get that written approval.
Confirmed questions1 question
- What are your reasons for wanting to work at Impark?
Impark
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Phone screen Onsite Presentation
Interview formats
Technical Behavioral Presentation
It was a two phase interview. You first have a phone interview that includes a bit of a work simulation. The interviewer will act like a customer calling, and you'll need to handle the call. Then, you'll be set up for a face-to-face interview, which has two parts: (a) Another work simulation where the interviewer calls you to ask you to find the closest available parking lots based on a location they give you, using the tools provided. (b) The typical question and answer session.
Confirmed questions5 questions
- What are your biggest strengths?
- What are your biggest weaknesses?
- Where do you see yourself in the next five years?
Impark
Customer Service Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical Other
hiring process was good, they asked different questions about experience and personality. One to one interview held at location. They asked about my background check and driver abstract. They asked about my valid driver licence of Alberta. how did you hear about opertunity.
Confirmed questions2 questions
- Can you tell me about your customer service experience and if you have a valid Alberta license?
- How did you find out about this job opening?
Impark Customer Support Representative Interview Questions
Quoted word for word from Impark interview reports.
“What do you think our expectations are?”
Read reports →“What are your future goals?”
Read reports →“How did you find out about this job opening?”
Read reports →“Can you tell me about your customer service experience and if you have a valid Alberta license?”
Read reports →“What are your reasons for wanting to work at Impark?”
Read report →“Can you share an instance where you deviated from company policy to assist a customer?”
Read report →“Can you describe a time you handled a difficult customer?”
Read report →“Tell me about a time you were in a given situation.”
Read report →“What makes you a good candidate for this position?”
Read report →Formats, difficulty and experience
Across all 12 Impark interview reports.