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IKON Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 33 interview experiences · FREE TO READ

2.3 Rounds average
Average Typical difficulty
51.5% Positive experience

Which role are you interviewing for?

10 roles · 33 reports

Candidate interview experiences

First-hand accounts from people who interviewed at IKON.

Showing 4 of 33
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IKON

Account Executive

Sales · more than a year ago

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral

I had a really good and easy time interviewing with IKON. A recruiter reached out to me, and we scheduled a chat to discuss the job, IKON/Ricoh, and my background. That call was about 45 minutes, and I got a lot of info about the role, which is looking for new grads. About a week later, I got invited for an in-person interview with the two sales managers. It was all behavioral questions since it's an outside sales job. They're looking to fill the role quickly, even though they're not actively hiring right now because someone is getting promoted. Both managers were super friendly and professional. It seems like a great company to join.

Confirmed questions2 questions
  • What makes you interested in IKON?
  • Do you foresee any issues with you generating your own leads?
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IKON

Copy Operator

Operations · more than a year ago

Mid Average Neutral experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral

I had a 20-minute phone interview with a recruiter. About two weeks later, I had two in-person meetings with the manager, then her boss, and then his boss. They repeatedly asked about my managing technique because they had a lot of issues on site and wanted to ensure I wouldn't be too harsh. They were unprepared, and I ended up waiting 30 minutes. I learned more about what was wrong with the site than about my actual responsibilities. The manager has since left, and her staff is out of control.

Confirmed questions2 questions
  • Tell me about your approach to managing.
  • How do you manage difficult situations without being too heavy-handed?
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IKON

Account Manager

Sales

Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation Other

The interview process was quite long, spanning three months and involving interviews with three different managers. While some questions were standard, there were also a few thought-provoking, unconventional ones. My recommendation is to dress professionally in a suit and tie and bring multiple copies of your resume. Try to stay relaxed during the process.

Confirmed questions1 question
  • Given this pen, please sell it to me.
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IKON

Senior On-Site Services Specialist

Operations

Senior Average Neutral experience Accept offer 1 round
Interview process
Onsite
Interview formats
Behavioral

I had a one-on-one interview in a quiet office. I actually liked the interview process, it gave me confidence in the company. The gentleman who interviewed me was very professional and passionate about the company and his job. He stopped by my site a few times after hiring me to see how things were going.

Confirmed questions1 question
  • Are you able to commit to the company for a year?

IKON Interview Questions

Quoted word for word from IKON interview reports.

What would you do if your male boss was saying and doing inappropriate things with a female employee?

Read report

How will you close a sale to win the business if you are going in with higher pricing than our competitor?

Read report

Formats, difficulty and experience

Across all 33 IKON interview reports.

Interview formats

Behavioral 66%
Technical 19.1%
Presentation 10.6%
Other 2.1%
Case 2.1%

Interview difficulty

Easy 27.3%
Average 69.7%
Difficult 3%

Candidate experience

Neutral 33.3%
Positive 51.5%
Negative 15.2%

Reports by job function

Sales 19
Operations 13
HR 1