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IGT Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

2.4 Rounds average
Average Typical difficulty
100% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at IGT.

Showing 3 of 5
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Customer Service Representative

Operations · a year ago

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Presentation

It was OK, relatively fast, professionally done. I was quite satisfied with the training stuff, too. I believe the salaries for German are also pretty decent, worth it, I guess.

Confirmed questions1 question
  • Can you present your CV in English or German?
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IGT

Customer Service Representative

Operations · more than a year ago

Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral

The hiring process was quick. I went through four interviews: first, a phone call with local HR, then with the area manager, followed by the regional manager, and finally, the regional HR manager also by phone. Three of these interviews happened on the same day. I got an answer within a few days, and they requested a medical examination before extending the job offer over the phone, after which I signed the contract.

Confirmed questions1 question
  • All questions were standard.
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IGT

Customer Service Representative

Operations

Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical

It was difficult.. 1st round for voice process was HR round 2nd round was VERSANT test.. needs preparation with the help of you tube. 3rd is OPS round which also needs some preparation

Confirmed questions2 questions
  • As an experienced candidate, can you tell me why you left your previous employer?
  • Could you elaborate on your roles and responsibilities at your last job?

IGT Customer Support Representative Interview Questions

Quoted word for word from IGT interview reports.

As an experienced candidate, can you tell me why you left your previous employer?

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Could you elaborate on your roles and responsibilities at your last job?

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Formats, difficulty and experience

Across all 5 IGT interview reports.

Interview formats

Behavioral 57.1%
Presentation 14.3%
Technical 14.3%
Other 14.3%

Interview difficulty

Easy 20%
Average 60%
Difficult 20%

Candidate experience

Positive 100%